Troop Cookie Coordinator News

*Initial orders are due by 11:59pm on Tuesday, December 10th. The only way to GUARANTEE having the cookies you want is to place an initial order. If you do not place an initial order, your troop will NOT have cookies the first few days of the cookie program.

**Remember to make NoReply@ABCSmartCookies.com a safe sender so you receive the registration and other emails sent through ABCSmartCookies.com.

November 21 and Later  (Troop Plan Book)
❏ Qualify for Troop Cookie Coordinator position (check off as you go)
● Register online for the 2024-2025 Girl Scout Membership Year
● Select position in MyGS and pass background screening.
● Ensure Troop Banking Form has been submitted
● Attend a Cookie Chat on Planning a Family Meeting and Submitting Initial Orders
● Complete Troop Cookie Training online located on gsLearn in your MyGS account starting Dec 18

❏ Connect with Service Unit Team to:
● Receive Registration email for ABCSmartCookies
● Receive cookie receipt books and Troop Packet
● Find out Service Unit booth sale lottery day, time & location

❏ Girl Packets
● Girls will receive a Cookie Program Packet in the mail in early January

❏ Partner with Troop Leaders to:
● Create your Troop Cookie Support Team – it is highly recommended for troops to have a Cookie Team to support the troop and girls’ efforts during the cookie program.
● Determine if your troop is willing to take on the risk of accepting checks
● Help troop and girls set goals
● Establish Troop’s plans to attend Service Unit Booth Sale Lottery.
● Schedule December family meeting (Troop Plan Book pg 14)
● Determine Troop’s Initial Cookie Order after reviewing Initial Order Bonus requirements

ABC Smart Cookies Set-Up (Troop Plan Book )
❏ Receive registration email from ABC Smart Cookies (noreply@abcsmartcookies.com)
● Connect with your Service Unit Cookie Manager if you don’t have access by November 30^th
❏ Create your account

Verify Girl Information in ABCSmartCookies (Troop Plan Book page 11)
❏ Check all girls are listed in ABC Smart Cookies
❏ Work with troop parents & Leaders to ensure registrations or transfers complete before the program begins. Cannot add, edit or delete girls.

Hold a Family Meeting (Troop Plan Book )
● Send Family Meeting invites to parents and attach a copy of the Family Guide and Parent Responsibility Form
● Use the Family Guide and Cookie Caregiver training (available starting 11/21) with girls and parents
● Give the girls a role and let them take the lead
● Collect Signed Parent Responsibility Form for each girl participating

December 10 Troop Initial Order Due (Troop Plan Book pages 15-17)
Initial orders are due by 11:59 pm on December 10. If you do not place an initial order, your troop will NOT have cookies the first few days of the Cookie Program.

Cookie News 11/27/24

Troop Cookie Coordinators should plan on attending a Troop Cookie Chat for the latest information and training on the upcoming 2025 Cookie Program. Troops that would like to receive the Troop Initial Order Bonus must attend at least one Initial Order and Family Meeting Cookie Chat.

To sign up for the Troop Cookie Chats starting December 2, click HERE.

*Initial orders are due by 11:59pm on Tuesday, December 10^th. The only way to GUARANTEE having the cookies you want is to place an initial order.  If you do not place an initial order, your troop will NOT have cookies the first few days of the cookie program. The Initial Order feature will go like December 1, 2024.

**Remember to make NoReply@ABCSmartCookies.com a safe sender so you receive the registration and other emails sent through ABCSmartCookies.com.

Past Due – November 21 and Later  (Troop Plan Book)
❏ Qualify for Troop Cookie Coordinator position (check off as you go)
● Register online for the 2024-2025 Girl Scout Membership Year
● Select position in MyGS and pass background screening.
● Ensure Troop Banking Form has been submitted
● Attend a Cookie Chat on Planning a Family Meeting and Submitting Initial Orders
● Complete Troop Cookie Training online located on gsLearn in your MyGS account starting Dec 18

❏ Connect with Service Unit Team to:
● Receive Registration email for ABCSmartCookies
● Receive cookie receipt books and Troop Packet
● Find out Service Unit booth sale lottery day, time & location

❏ Girl Packets
● Girls will receive a Cookie Program Packet in the mail in early January

❏ Partner with Troop Leaders to:
● Create your Troop Cookie Support Team – it is highly recommended for troops to have a Cookie Team to support the troop and girls’ efforts during the cookie program.
● Determine if your troop is willing to take on the risk of accepting checks
● Help troop and girls set goals
● Establish Troop’s plans to attend Service Unit Booth Sale Lottery.
● Schedule December family meeting (Troop Plan Book pg 14)
● Determine Troop’s Initial Cookie Order after reviewing Initial Order Bonus requirements

ABC Smart Cookies Set-Up (Troop Plan Book )
❏ Receive registration email from ABC Smart Cookies (noreply@abcsmartcookies.com)
● Connect with your Service Unit Cookie Manager if you don’t have access by November 30^th
❏ Create your account

Verify Girl Information in ABCSmartCookies (Troop Plan Book page 11)
❏ Check all girls are listed in ABC Smart Cookies
❏ Work with troop parents & Leaders to ensure registrations or transfers complete before the program begins. Cannot add, edit or delete girls.

Hold a Family Meeting (Troop Plan Book )
● Send Family Meeting invites to parents and attach a copy of the Family Guide and Parent Responsibility Form
● Use the Family Guide and Cookie Caregiver training (available starting 11/21) with girls and parents
● Give the girls a role and let them take the lead
● Collect Signed Parent Responsibility Form for each girl participating

December 10 Troop Initial Order Due (Troop Plan Book pages 15-17)
Initial orders are due by 11:59 pm on December 10. If you do not place an initial order, your troop will NOT have cookies the first few days of the Cookie Program.

Cookie News 12/4/24

Now – December 10^th at 11:59pm
❏ Place your troop’s initial cookie order (in ABC Smart Cookies)

December 13 and later Print Troop Initial Order Report (Troop Plan Book page 16)
❏ Print the Troop Initial Order report (in ABC Smart Cookies) December 13^th or later to bring when picking up cookies on your Service Unit delivery day.

Early January 2025
❏ Girl Mailing
● GSOC will mail to every Girl Scout who was registered by December 1, 2025 a Family Guide, Parent Responsibility Form, Girl Rewards Flyer, order cards and more!

If Girl Scouts do not receive a packet by January 9^th, please email Customer Care at: customercare@girlscoutsoc.org for assistance.

Cookie News 12/11/24

Now – Continue to set goals and share the Cookie Caregiver training with your troop
❏ Have at least one adult in each household review the Cookie Caregiver Training

December 13 and later Print Troop Initial Order Report (Troop Plan Book page 16)
❏ Print the Troop Initial Order report (in ABC Smart Cookies) December 13^th or later to bring when picking up cookies on your Service Unit delivery day.

Early January 2025
❏ Girl Mailing
● GSOC will mail to every Girl Scout who was registered by December 1, 2025 a Family Guide, Parent Responsibility Form, Girl Rewards Flyer, order cards and more!

If Girl Scouts do not receive a packet by January 9^th, please email Customer Care at: customercare@girlscoutsoc.org for assistance.

January 9
● Digital Cookie Girl Registration Emails Begin
Girls and their parent/guardian will receive a registration email from email@email.girlscouts.org with details about participating in the online selling of cookies including a registration link for Digital Cookies.

*Remind families to make email@email.girlscouts.org a safe sender so they receive the registration and other emails sent through ABCSmartCookies.com.

Cookie News 1/8/25

Now Print Troop Initial Order Report (Troop Plan Book page 17)

❏ Print the Troop Initial Order report (in ABC Smart Cookies) to bring when picking up your Initial Order cookies on your Service Unit delivery day.

Now – January 9
❏ Girl Mailing
GSOC has mailed to every registered girl a Cookie Guide for Girls packet with order cards, reward flyers, the Family Guide and more!  If girls do not receive a packet by January 9^th, please email Customer Care at: customercare@girlscoutsoc.org for assistance.

January 9
❏ Digital Cookie Girl Registration Emails Begin (Troop Plan Book page 17)
Girls and their parent/guardian will receive a registration email from email@email.girlscouts.org with details about participating in the online selling of cookies including a registration link for Digital Cookies.  *Remind families to make email@email.girlscouts.org a safe sender so they receive the registration and other emails sent through ABCSmartCookies.com.

Troop Cookie Coordinator Training Update:

The technical issue with the online New Troop Cookie Coordinator training has been resolved. All Troop Cookie Coordinators must complete training either online in gsLearn or in-person training.

Wednesday, January 8, 2025
GSOC Headquarters in Irvine
7:00 PM – 8:30 PM

Thursday, January 9, 2025
Community United Methodist Church in Huntington Beach
7:00 PM – 8:30 PM

Saturday, January 11, 2025
Virtual via Zoom
10:00 AM – 11:30 AM

Additionally, online training resources for both new and experienced Troop Cookie Coordinators will remain accessible on gsLearn throughout the cookie program for reference and support.

Cookie News 1/30/25

Mega Shortages – Troops should email their nearest cupboard to arrange a date and time to pick-up what they are missing by Thursday, February 6, 2025.  Include “Mega Shortage”, Service Unit and Troop #” in the subject line and what they were missing (variety and # of cases) in the body of the email.

Mega Overages – Troops should do one of the following by Thursday, February 6, 2025 if they picked up more cookies than they ordered at the mega:

• If your troop wants to keep the extra cookies: email customercare@girlscoutsoc.org, put “Mega Overage” in the subject line and the variety and # of extra cases received.  Council will make the transfer in ABC Smart Cookies.

OR

• If your troop wants to return the extra cookies: email your nearest cupboard, put “Mega Overage” in the subject line and the variety and # of extra cases received.  The Cupboard Manager will arrange a date and time for the cookies to be dropped off.

January 30 Cookie Cupboards Open (Troop Plan Book pages 21-24)
Place a Planned Order in ABC Smart Cookies for additional product as needed.  See Cupboard Listing on the Volunteer Resource Page or click HERE.

Please note: The “preferred” date and timeframe you choose when placing your planned order are not guaranteed.  Wait for a confirmation from the cupboard manager that will include the confirmed date and time to pick-up your troop’s order.

Planned Orders (Troop Plan Book pages 21-24)
Please note: Do NOT change a planned order after it has been entered into ABC Smart Cookies.  The Cupboard Managers will never see the changes and will only hand out the product that is listed on the confirmation you received from the Cupboard.  Place a new planned order if you need additional cookies.  The cupboard managers will combine the orders, when possible, to eliminate an extra pickup for your TCC.  If you need less, let the Cupboard Manager know by replying to the cupboard confirmation.

• Troops can place up to 5 planned orders per week (Monday-Sunday).
• Planned orders are placed by the CASE. 
• Ensure your Troop Cookie Coordinator’s information is listed on the Troop Information page in ABC Smart Cookies.  This information is used to send order pick-up confirmations by the Cookie Cupboard Managers.
• Troops cannot pick-up their planned orders until they receive a confirmation email from a Cookie Cupboard.  Confirmations from the Cookie Cupboards will be sent within 24-48 hours of your pickup time.

Damaged Product
What is considered damage product?  Damage product is any of the following: damaged packaging, missing package from a case, empty package, or a customer return.  Complete the Damaged Product Report and contact a cupboard.  The Cupboard Manager will work on a date and time to exchange the damaged product.

Girl Money Reminders: Feb 1 – March 16
(Troop Plan Book page 29)

• Collect money from girls often and before giving out more cookies!
• Count all money received in the presence of the parent/guardian or another adult.  Check all money received for counterfeit bills. Do not accept counterfeit bills. Give the parent/adult the yellow copy of the signed receipt. Troops keep the white receipt copy.
• Record all girl payments in ABC Smart Cookies.
• Deposit girl money into the TROOP account.

Refunds- See page 30 of the Troop Plan Book.
Troop Cookie Coordinators can issue a credit card refund from the Digital Cookie online platform.  See the “Refunding Orders” tutorial located in the “Digital Cookie Resources” accordion on www.gscookiesetc.org/cookies.

Troop Cookie Chats
Upcoming Live Online Cookie Chats for Troops!  To learn more on timely Cookie Program Topics, Troop Cookie Coordinators can join Council Staff for virtual Cookie Chats via Zoom.  Cookie Chats are an open forum for TCCs to ask questions and network with each other and council staff.  Cookie Chats are optional. Check out the Council’s Calendar and register today!

Find answers quickly in your Troop Plan Book!  An electronic copy is on the Cookie website https://gscookiesetc.org/cookies/volunteer-resources/.

Additionally, online training resources for both new and experienced Troop Cookie Coordinators will remain accessible on gsLearn throughout the cookie program for reference and support.

Cookie News 2/12/25

Booth Reminders
Please remind Girl Scout Parent/Caregivers that they must go through you, the Troop Cookie Coordinator to reserve a booth sale location in ABC Smart Cookies.  Please get approval from your Service Unit Booth Coordinator prior to participating at new booth sale locations including but not limited to retail establishments, parents who own their own business, sporting events, at schools and churches, parks, and drive thru booths.

Please be sure that you are prepared for your cookie booth sales by having all participating adults complete the Adult Booth Sale Training and Quiz for 2025. This module is for all adults who will support the Cookie Program at a Cookie Booth Sale; that could include the Troop Cookie Coordinator, Leaders, and any parents participating in cookie sales with their girl.

Please note, there is a quiz at the end of the training and adults will need to record their name and troop number. Reports can be found on the Volunteer Resources page under the Troop Resources. Reports will be updated weekly.

Please also review Booth Sale Etiquette with your troop, which can be found on page 27 in the Troop Plan Book.

February 12 Troop 1^st Payment Begins (Troop Plan Book pages 29-34)
Please note: Troops should have received an email from noreply@abcsmartcookies.com with their amount due for the first payment. The troop first payment process will begin on February 12, 2025. The total amount being withdrawn is $2.34 per package for the $6 cookies and $2.79 per package for the gluten free. The total amount listed on this email takes into account credit card, Venmo, and PayPal payments received through February 02, 2025. Please refer to the troop plan book page 32 for more information.

Damaged Product
What is considered damage product?  Damage product is any of the following: damaged packaging, missing package from a case, empty package, or a customer return.  Complete the Damaged Product Report and contact a cupboard.  The Cupboard Manager will work on a date and time to exchange the damage product.

Cupboard Listing
A full listing is up on the Volunteer Resource Page on GSCookiesETC.org/cookies/.  Check the Cupboard Listing frequently as dates and times of operations can change.

Refunds- See page 30 of the Troop Plan Book.
Troop Cookie Coordinators can issue a credit card refund from the Digital Cookie online platform.  See the “Refunding Orders” tutorial located in the “Digital Cookie Resources” accordion on www.gscookiesetc.org/cookies.

Initial Order Bonus Delay
There has been an unexpected delay with the Amazon vouchers for troops that qualified for the Initial Order Bonus. We are trying to resolve as quickly as possible and thank everyone for their patience. A list of troops that qualified for the Initial Order Bonus is available on gscookiesetc.org/cookies under Troop Documents and Resources.

If you believe your troop should have qualified for the bonus and don’t see your troop on the list, please complete review the requirements and complete an Initial Order Bonus Inquiry form.

Find answers quickly in your Troop Plan Book!  An electronic copy is on the Cookie website https://gscookiesetc.org/cookies/volunteer-resources/. 

How To Turn Off Cookie Variety for In-person Delivery 

If you are out of a cookie variety and can’t get more inventory, you can turn off just the “out-of-stock” variety of cookie for in-person delivery and customers won’t see them as an option for their girl-delivered order. To do that, simply click the “off” slides next to the cookie variety, then click the Update delivery settings button and it will remove that variety from the Girl Scout delivery option. This will still allow customers to purchase the variety for direct-shipped orders. If you are able to offer that cookie to customers again, return to this section and click the “on” slider to turn that variety back on. See the Tip Sheet for mor information. This can be done for both the individual Girl Scout and Troop accounts in Digital Cookie.  

Cookie Swap Site 
The Cookie Swap Site will open February 27, 2025 at 8:30 AM. On the Cookie Swap Site, you can post extra Cookies you have or post what Cookies you may need. Volunteers, please see directions for using the Swap Site here. You will not be able to access and use the site before it opens. If you have any concerns about an excessive number of cookies you may have in your inventory and you may need support, please reach out to your Service Unit Cookie Manager immediately! 

Booth Reminders
Please remind Girl Scout Parent/Caregivers that they must go through you, the Troop Cookie Coordinator to reserve a booth sale location in ABC Smart Cookies.  Please get approval from your Service Unit Booth Coordinator prior to participating at new booth sale locations including but not limited to retail establishments, parents who own their own business, sporting events, at schools and churches, parks, and drive thru booths. 

Please be sure that you are prepared for your cookie booth sales by having all participating adults complete the Adult Booth Sale Training and Quiz for 2025. This module is for all adults who will support the Cookie Program at a Cookie Booth Sale; that could include the Troop Cookie Coordinator, Leaders, and any parents participating in cookie sales with their girl.   

Please note, there is a quiz at the end of the training and adults will need to record their name and troop number. Reports can be found on the Volunteer Resources page under the Troop Resources. Reports will be updated weekly.  

Please also review Booth Sale Etiquette with your troop, which can be found on page 27 in the Troop Plan Book. As a reminder, please be sure to contact your Service Unit Booth Coordinator if your troop cannot attend a scheduled booth and must cancel.  

Damaged Product  

What is considered damage product?  Damage product is any of the following: damaged packaging, missing package from a case, empty package, or a customer return.  Complete the Damaged Product Report and contact a cupboard.  The Cupboard Manager will work on a date and time to exchange the damage product. 

Cupboard Listing  

A full listing is up on the Volunteer Resource Page on GSCookiesETC.org/cookies/.  Check the Cupboard Listing frequently as dates and times of operations can change. 

Initial Order Bonus Delay 

There has been an unexpected delay with the Amazon vouchers for troops that qualified for the Initial Order Bonus. We are still trying to resolve this as quickly as possible and thank everyone for their patience. A list of troops that qualified for the Initial Order Bonus is available on gscookiesetc.org/cookies under Troop Documents and Resources.  

If you believe your troop should have qualified for the bonus and don’t see your troop on the list, please complete review the requirements and complete an Initial Order Bonus Inquiry form.  

Find answers quickly in your Troop Plan Book!  An electronic copy is on the Cookie website https://gscookiesetc.org/cookies/volunteer-resources/.  

Cookie Swap Site
The Cookie Swap Site will open tomorrow, February 27, 2025 at 8:30 AM. On the Cookie Swap Site, you can post extra Cookies you have or post what Cookies you may need. Volunteers, please see directions for using the Swap Site here. You will not be able to access and use the site before it opens. If you have any concerns about an excessive number of cookies you may have in your inventory and you may need support, please reach out to your Service Unit Cookie Manager immediately!

How To Turn Off Cookie Variety for In-person Delivery

If you are out of a cookie variety and can’t get more inventory, you can turn off just the “out-of-stock” variety of cookie for in-person delivery and customers won’t see them as an option for their girl-delivered order. To do that, simply click the “off” slides next to the cookie variety, then click the Update delivery settings button and it will remove that variety from the Girl Scout delivery option. This will still allow customers to purchase the variety for direct-shipped orders. If you are able to offer that cookie to customers again, return to this section and click the “on” slider to turn that variety back on. See the Tip Sheet for mor information. This can be done for both the individual Girl Scout and Troop accounts in Digital Cookie.

Reward/recognition Order Feature

The feature will be available starting 03/01/2025. See page 38 in the Troop Plan Book for more information. Please be sure to allocate sales to any girls that have sold 1000 packages or more by March 1^st in order for them to qualify and be invited for the Bonus Ducks Reward Experience.

Booth Reminders
Remind Girl Scout Parent/Caregivers that they must go through you, the Troop Cookie Coordinator to reserve a booth sale location in ABC Smart Cookies.

If your Troop has received permission from a location that will allow Cookie Booths, it is required to notify and get approval from your Service Unit Booth Coordinator prior to participating at new booth sale location(s) including but not limited to retail establishments, parents who own their own business, sporting events, at schools and churches, parks, and drive thru booths.

Please be sure that you are prepared for your cookie booths by having all participating adults complete the Adult Booth Sale Training and Quiz for 2025. This module is for all adults who will support the Cookie Program at a Cookie Booth Sale; that could include the Troop Cookie Coordinator, Leaders, and any parents participating in cookie sales with their girl.

Please note, there is a quiz at the end of the training and adults will need to record their name and troop number. Reports can be found on the Volunteer Resources page under the Troop Resources. Reports will be updated weekly.

Please also review Booth Sale Etiquette with your troop, which can be found on page 27 in the Troop Plan Book. As a reminder, please be sure to contact your Service Unit Booth Coordinator if your troop cannot attend a scheduled booth and must cancel.

Damaged Product 

What is considered damaged product?  Damaged product is any of the following: damaged packaging, missing package from a case, empty package, or a customer return.  Complete the Damaged Product Report and contact a cupboard.  The Cupboard Manager will work on a date and time to exchange the damage product.

Cupboard Listing 

A full listing is up on the Volunteer Resource Page on GSCookiesETC.org/cookies/.  Check the Cupboard Listing frequently as dates and times of operations can change.

Initial Order Bonus Delay

There has been an unexpected delay with the Amazon vouchers for troops that qualified for the Initial Order Bonus. We are still trying to resolve this as quickly as possible and thank everyone for their patience. A list of troops that qualified for the Initial Order Bonus is available on gscookiesetc.org/cookies under Troop Documents and Resources.

If you believe your troop should have qualified for the bonus and don’t see your troop on the list, please complete review the requirements and complete an Initial Order Bonus Inquiry form.

Find answers quickly in your Troop Plan Book!  An electronic copy is on the Cookie website https://gscookiesetc.org/cookies/volunteer-resources/. 

Cookie News- 3/5/25

Consignment Cookies
Good news, Girl Scouts of Orange County is allowing troops to pick up more Girl Scout Cookies on consignment starting Monday!  Connect with your Service Unit Cookie Manager for more information regarding consignment cookies!

Cookie Swap Site
Volunteers, please see directions for using the Swap Site here. You will not be able to access and use the site before it opens. If you have any concerns about an excessive number of cookies you may have in your inventory and you may need support, please reach out to your Service Unit Cookie Manager immediately!

How To Turn Off Cookie Variety for In-person Delivery
If you are out of a cookie variety and can’t get more inventory, you can turn off just the “out-of-stock” variety of cookie for in-person delivery and customers won’t see them as an option for their girl-delivered order. To do that, simply click the “off” slides next to the cookie variety, then click the Update delivery settings button and it will remove that variety from the Girl Scout delivery option. This will still allow customers to purchase the variety for direct-shipped orders. If you are able to offer that cookie to customers again, return to this section and click the “on” slider to turn that variety back on. See the Tip Sheet for mor information. This can be done for both the individual Girl Scout and Troop accounts in Digital Cookie.

Reward/Recognition Order Feature
The reward feature is available now in ABC Smart Cookies. See page 38 in the Troop Plan Book for more information.

Booth Reminders 
Booths are still going strong! Remind Girl Scout Parent/Caregivers that they must go through you, the Troop Cookie Coordinator to reserve a booth sale location in ABC Smart Cookies. Please reach out to your Service Unit Booth Coordinator if you need help finding and booking additional booths.

If your Troop has received permission from a location that will allow Cookie Booths, it is required to notify and get approval from your Service Unit Booth Coordinator prior to participating at new booth sale location(s) including but not limited to retail establishments, parents who own their own business, sporting events, at schools and churches, parks, and drive through booths.

Please also review Booth Sale Etiquette with your troop, which can be found on page 27 in the Troop Plan Book. As a reminder, please be sure to contact your Service Unit Booth Coordinator if your troop cannot attend a scheduled booth and must cancel. Other troops are looking for locations – so be sure to communicate if you are not able to attend.

Damaged Product
What is considered damaged product?  Damaged product is any of the following: damaged packaging, missing package from a case, empty package, or a customer return.  Complete the Damaged Product Report and contact a cupboard.  The Cupboard Manager will work on a date and time to exchange the damage product. This should be done now, not at the end of the Cookie Program.

Cupboard Listing
A full listing is up on the Volunteer Resource Page on GSCookiesETC.org/cookies/.  Check the Cupboard Listing frequently as dates and times of operations can change.

Cookie News- 3/12/25

Consignment Cookies

Good news, Girl Scouts of Orange County is allowing troops to pick up more Girl Scout Cookies on consignment starting Monday!  Connect with your Service Unit Cookie Manager for more information regarding consignment cookies!

Reward/recognition Order Feature

The reward feature is available now in ABC Smart Cookies. See page 38 in the Troop Plan Book for more information.

Booth Reminders
Booths are still going strong! Remind Girl Scout Parent/Caregivers that they must go through you, the Troop Cookie Coordinator to reserve a booth sale location in ABC Smart Cookies. Please reach out to your Service Unit Booth Coordinator if you need help finding and booking additional booths.

Please also be sure to cancel any booths you are not able to attend in ABC Smart Cookies 48-hours prior to the booth, to allow other troops time to book the booth location.

Damaged Product 

What is considered damaged product?  Damaged product is any of the following: damaged packaging, missing package from a case, empty package, or a customer return.  Complete the Damaged Product Report and contact a cupboard.  The Cupboard Manager will work on a date and time to exchange the damage product. This should be done now, not after the Cookie Program ends.

Cupboard Listing 

A full listing is up on the Volunteer Resource Page on GSCookiesETC.org/cookies/.  Check the Cupboard Listing frequently as dates and times of operations can change.

March 16  Girls’ Final  Balance Due to Troop (Troop Plan Book page 29-33)
❏ First payment will be added to ABC Smart Cookies
❏ Remind girls of their total sales to see if they want more cookies to meet their goal especially if they are close to the next recognition level.
❏ Collect funds from parents; check for counterfeit bills
❏ Record girl payments in ABC Smart Cookies
❏ Deposit funds into Troop account RIGHT AWAY!

March 14- 19 End of Sale Processing (Troop Plan Book pages 35-39)
Cookie program ends on March 17
❏ Allocate all Cookie Share
❏ Allocate all cookies to girls
❏ Exchange damaged product with a cupboard
❏ Create/Update final recognition order AFTER all cookies have been allocated

Please Note:  if you have girls, who have sold 500, 750, 850, 1000, 1500, 2000, 3000, 4000 or 5000+ packages, remind them and their parents to check the dates of the 2024 Cookie Program Experiences on the Girl Reward flyer or in the Family Guide to determine if they can make the date of the event or need to choose the Cookie Dough alternative instead.

March 18 by 3:00 p.m. 
❏ Make final deposit or notify Council if troop cannot make payment in full using Payment Adjustment Form – Final

March 19 Troop Final Paperwork Due to Service Unit by 9:00AM (Troop Plan Book page 39)
❏ Email copy of Troop Balance Summary to Service Unit Cookie Manager, cc Troop Treasurer & Leaders
❏ Submit any delinquency forms or Counterfeit Bill Reports with required paperwork must be submitted online by 9:00 AM on Wednesday, March 19, 2025 (if necessary)

Find answers quickly in your Troop Plan Book!  An electronic copy is on the Cookie website https://gscookiesetc.org/cookies/volunteer-resources/. 

Cookie News- 3/19/25

Thank you for all you do!
Congratulations on another (or first!) Girl Scout Cookie Program! We are so grateful for all the time and effort that you have dedicated to helping your Girl Scout entrepreneurs run their cookie businesses and build their skills! We couldn’t do this without your support. THANK YOU!

Troop Final Balance
GSOC will automatically withdraw the troop’s final balance due.  Debits may not be reflected on bank statements for several days.  Notify GSOC only if debit has not shown up by April 10.

Top Cookie Entrepreneurs – Reward Experiences Save the Dates! 
Girls will receive invitations via email and in the mail soon. These are sent directly to qualifying Girl Scouts, you will not receive the invitation as Troop Cookie Coordinator. Use the link below is to save the dates listed for 2025 Cookie Program Girl Rewards.

Troops may continue to sell remaining on-hand cookie inventory through March 31, 2025, with permission from the Service Unit Cookie Manager and Booth Coordinator.  Girls/Troops may sell cookies door-to-door in residential neighborhoods, at a cookie stand on their own OC property and to friends and family throughout the month of March. Anything else requires permission from the SU Booth Sale Coordinator.  Cookies may NOT be sold after March 31 without special permission from GSOC.

Please note: Girls will not have access to the Digital Cookie App and will not be able to take orders or payments (credit card, Venmo, or PayPal) through Digital Cookie.

March 19 Troop Final Paperwork Due to Service Unit by 9:00AM (Troop Plan Book page 39)
❏ Email copy of Troop Balance Summary to Service Unit Cookie Manager, cc Troop Treasurer & Leaders
❏ Submit any delinquency forms or Counterfeit Bill Reports with required paperwork must be submitted online by 9:00 AM on Wednesday, March 19, 2025 (if necessary)