Service Unit Cookie Manager News

All Cookie Program news for Service Unit Cookie Managers can be found here from the Cookie Program Newsletters that are emailed by GSOC weekly during the Cookie Program and prior.

Cookie News Volume 6- 1/8/25

Find answers quickly in your Service Unit Plan book! An electronic copy is on the Cookie website GSCookiesETC.org/cookies/volunteer-resources and the Volunteer Resource page. 

January 8 Paperwork Due to Council (Service Unit Plan book pages 22) 

❏Service Units hosting their own delivery/distribution: 
● Service Unit Distributor retains Dot Sheets to be used on Service Unit Distribution day. 
● No paperwork is due to Council unless you are part of a Mega 

❏ Mega Delivery Paperwork Due to Council by 9am on January 8th
 ● Dot Sheets are due from Service Units in the Council Mega Deliveries on January 8th or sooner (not later).  These may be placed in the after-hours drop box in the GSOC parking lot, adjacent to the basketball court. 
● Review the Mega Delivery instructions for Service Units and email your Troop Cookie Coordinators the instructions for troops.  

❏ All Service Units
● Email the completed Troop Cookie Coordinator Roster to council at cookies@girlscoutsoc.org.   Submit updated TCC Rosters as appointments are made. See the instruction tab on the Troop Cookie Coordinator Roster for more information. 

Troop Cookie Coordinator Training Update: 

The technical issue with the online New Troop Cookie Coordinator training has been resolved. All Troop Cookie Coordinators must complete training either online in gsLearn or in-person training.  

Additionally, online training resources for both new and experienced Troop Cookie Coordinators will remain accessible on gsLearn throughout the cookie program for reference and support. 

Find answers quickly in your Service Unit Plan book!  An electronic copy is on the password protected Volunteer Resource page on www.gscookiesetc.org/cookies

Do Now!  (Service Unit Plan book page 9-14)
❏ Receive registration email from ABC Smart Cookies (noreply@abcsmartcookies.com)
❏Create your account in ABC Smart Cookies
❏Modify your user account
❏ Manage your delivery station only if you are doing your own Service Unit delivery
❏ IMPORTANT! Do not change the Service Unit information with the Service Unit Rewards Coordinator’s information.  We will collect the delivery address from the Rewards Coordinator through an online form and submit them to ABC in a different format.  Please change the Service Unit information back to your, the Service Unit Cookie Manager information if you made any changes to this information.
❏ Verify the troops listed in ABC Smart Cookies belong to your Service Unit (girls will be uploaded into ABC Smart Cookies every Monday and Thursday by 4 pm)
❏ Submit a request to add any missing troop in ABC Smart Cookies to customercare@girlscoutsoc.org
❏ Set-up Troop Users and send registration emails to Troop Cookie Coordinators (only two Troop Cookie Coordinators per Troop).

Reminder: SUs will NOT be able to add, edit or delete girls or troops in ABC Smart Cookies. Remind troops to email CustomerCare@GirlScoutsOC.org with girl transfer requests.

December 1 and later (Service Unit Plan book pages 9-14)
❏ Review the Service Unit Stretch Bonus requirements
❏ Resend Registration email to Troop Cookie Coordinators as needed (page 14 of Service Unit Plan book)
❏ Appoint Troop Cookie Coordinators & send welcome email using the SU Cookie Manager Email Templates. No more than two troop users per Troop.
❏ Support Troops in determining their Initial Order referring to Initial Order Support on page 16 of the Service Unit Plan book, the Initial Order Bonus Flyer, and 2024 Cookie Sales History report
❏ Sort receipt booklets and Lemonades to distribute to troops right away. If you need any additional supplies, please contact us at CustomerCare@GirlScoutsOC.org

Cookie News Volume 2 – 11/27/24

Find answers quickly in your Service Unit Plan book!  An electronic copy is on the password protected Volunteer Resource page on www.gscookiesetc.org/cookies

Do Now!  (Service Unit Plan book page 9-14)
❏ Receive registration email from ABC Smart Cookies (noreply@abcsmartcookies.com)
❏Create your account in ABC Smart Cookies
❏Modify your user account
❏ Manage your delivery station only if you are doing your own Service Unit delivery
❏ IMPORTANT! Do not change the Service Unit information with the Service Unit Rewards Coordinator’s information.  We will collect the delivery address from the Rewards Coordinator through an online form and submit them to ABC in a different format.  Please change the Service Unit information back to your, the Service Unit Cookie Manager information if you made any changes to this information.
❏ Verify the troops listed in ABC Smart Cookies belong to your Service Unit (girls will be uploaded into ABC Smart Cookies every Monday and Thursday by 4 pm)
❏ Submit a request to add any missing troop in ABC Smart Cookies to customercare@girlscoutsoc.org
❏ Set-up Troop Users and send registration emails to Troop Cookie Coordinators (only two Troop Cookie Coordinators per Troop).

Reminder: SUs will NOT be able to add, edit or delete girls or troops in ABC Smart Cookies. Remind troops to email CustomerCare@GirlScoutsOC.org with girl transfer requests.

December 1 and later (Service Unit Plan book pages 9-14)
❏ Review the Service Unit Stretch Bonus requirements
❏ Resend Registration email to Troop Cookie Coordinators as needed (page 14 of Service Unit Plan book)
❏ Appoint Troop Cookie Coordinators & send welcome email using the SU Cookie Manager Email Templates. No more than two troop users per Troop.
❏ Support Troops in determining their Initial Order referring to Initial Order Support on page 16 of the Service Unit Plan book, the Initial Order Bonus Flyer, and 2024 Cookie Sales History report. Remind Troops that the feature for placing their Initial Order will go live December 1, 2024.

Cookie News Volume 3 – 12/4/24

Find answers quickly in your Service Unit Plan book! An electronic copy is on the Cookie website GSCookiesETC.org/cookies/volunteer-resources and the Volunteer Resource page.

Continue to:  (Service Unit Plan book pages 9-14)
❏ Set-up Troop Users and send registration emails to Troop Cookie Coordinators (only two Troop Cookie Coordinators per Troop).
❏ Resend Registration email to Troop Cookie Coordinators as needed (page 14 of Service Unit Plan book)
❏ Appoint Troop Cookie Coordinators & send welcome email using downloadable SU Cookie Manager Email Templates located on the Service Unit page under the Service Unit Cookie Manager drop down menu. No more than two troop users per Troop.
● Please do not wait for them to complete training, it is important for them to have access to ABC to place their Initial Orders.

December 15 or later (Service Unit Plan book pages 18-2)
❏ Print Dot Sheets beginning December 13  Give to Service Unit Distributor for Service Unit Own delivery and distribution.  Dot Sheets for mega delivery are due by January 8 by 9:00AM and no later to the Council offices in Irvine. Dot Sheets can be dropped off at Council during office hours Monday through Thursday 8:00AM-6:00PM or by dropping the dot sheets in the after-hours drop box located in the Council office parking lot.

If you need any additional supplies, please contact us at CustomerCare@GirlScoutsOC.org

Cookie News Volume 4 – 12/11/24

Find answers quickly in your Service Unit Plan book! An electronic copy is on the Cookie website GSCookiesETC.org/cookies/volunteer-resources and the Volunteer Resource page.

❏ Print Dot Sheets beginning December 13
Give to Service Unit Distributor for Service Unit Own delivery and distribution.  Dot Sheets for mega delivery are due by January 8 by 9:00AM and no later to the Council offices in Irvine. Dot Sheets can be dropped off at Council during office hours Monday through Thursday 8:00AM-6:00PM or by dropping the dot sheets in the after-hours drop box located in the Council office parking lot.

January 10 paperwork is due to Council (Service Unit Plan book pages 22)
❏ Service Units hosting their own delivery/distribution:
● Service Unit Distributor retains Dot Sheets to be used on Service Unit Distribution day.
● No paperwork is due to Council unless you are part of a Mega

❏ Mega Delivery paperwork is due to Council by 9am on January 10
● Dot Sheets are due from Service Units in the Council Mega Deliveries on January 10th or sooner (not later).  These may be placed in the after-hours drop box in the GSOC parking lot, adjacent to the basketball court.

❏ All Service Units
● Email the completed Troop Cookie Coordinator Roster to council at cookies@girlscoutsoc.org.   Submit updated TCC Rosters as appointments are made. See the instruction tab on the Troop Cookie Coordinator Roster for more information.

Reminder – you do not need to deactivate any Troop Cookie Coordinators at this time in ABC. This will be after the TCC trainings in January and before the program begins.

All Cookie Program news for Service Unit Cookie Managers can be found here from the Cookie Program Newsletters that are emailed by GSOC weekly during the Cookie Program and prior.

Cookie News Volume 6- 1/8/25

Find answers quickly in your Service Unit Plan book! An electronic copy is on the Cookie website GSCookiesETC.org/cookies/volunteer-resources and the Volunteer Resource page.

January 8 Paperwork Due to Council (Service Unit Plan book pages 22)

❏Service Units hosting their own delivery/distribution:
● Service Unit Distributor retains Dot Sheets to be used on Service Unit Distribution day.
● No paperwork is due to Council unless you are part of a Mega

❏ Mega Delivery Paperwork Due to Council by 9am on January 8th
 ● Dot Sheets are due from Service Units in the Council Mega Deliveries on January 8th or sooner (not later).  These may be placed in the after-hours drop box in the GSOC parking lot, adjacent to the basketball court.
● Review the Mega Delivery instructions for Service Units and email your Troop Cookie Coordinators the instructions for troops.

❏ All Service Units
● Email the completed Troop Cookie Coordinator Roster to council at cookies@girlscoutsoc.org.   Submit updated TCC Rosters as appointments are made. See the instruction tab on the Troop Cookie Coordinator Roster for more information.

Troop Cookie Coordinator Training Update:

The technical issue with the online New Troop Cookie Coordinator training has been resolved. All Troop Cookie Coordinators must complete training either online in gsLearn or in-person training.

Additionally, online training resources for both new and experienced Troop Cookie Coordinators will remain accessible on gsLearn throughout the cookie program for reference and support.