Troop Cookie Coordinator

*Initial orders are due by 11:59pm on Tuesday, December 12^th. The only way to GUARANTEE having the cookies you want is to place an initial order.  If you do not place an initial order, your troop will NOT have cookies the first few days of the cookie program.

**Remember to make NoReply@ABCSmartCookies.com a safe sender so you receive the registration and other emails sent through ABCSmartCookies.com.

November 21 and Later (Troop Plan Book pages 9-10)

Qualify for Troop Cookie Coordinator position (check off as you go)

• Register online for the 2022-2023 Girl Scout Membership Year
• Select position in MyGS and pass background screening.
• Ensure Troop Banking Form has been submitted
• Complete Troop Cookie Training online located on gsLearn in your MyGS account.

Connect with Service Unit Team to:

• Receive Registration email for ABCSmartCookies
• Receive cookie receipt books and sample cookies (1 pkg. of Trefoils)
• Find out Service Unit booth sale lottery day, time & location

Troop Training and Girl Packets

• Receive troop training packet in the mail in November.  Didn’t receive a training packet?  Contact customercare@girlscoutsoc.org and one will be mailed to you.  Be sure to put “Cookies-Troop Training Packet in the subject line.
• Girls will receive a Cookie Program Packet in the mail in early January

Partner with Troop Leaders to:

• Create your Troop Cookie Support Team – it is highly recommended for troops to have a Cookie Team to support the troop and girls’ efforts during the cookie program.
• Determine if your troop is willing to take on the risk of accepting checks
• Help troop and girls set goals
• Establish Troop’s plans to attend Service Unit Booth Sale Lottery.
• Schedule December family meeting (Troop Plan Book page 14)
• Determine Troop’s Initial Cookie Order after reviewing Initial Order Bonus requirements

ABC Smart Cookies Set-Up (Troop Plan Book page 10)

• Receive registration email from ABC Smart Cookies (noreply@abcsmartcookies.com)
• Create your Account

Verify Girl Information in ABCSmartCookies (Troop Plan Book page 11)

• Check all girls are listed in ABC Smart Cookies
• Work with troop parents & Leaders to ensure registrations or transfers complete. Cannot add, edit or delete girls

December 12  Troop Initial Order Due (Troop Plan Book pages 15-17)

Initial orders are due by 11:59 pm on December 12. If you do not place an initial order, your troop will NOT have cookies the first few days of the Cookie Program.

November 21 and Later (Troop Plan Book pages 9-14)

Qualify for Troop Cookie Coordinator position (check off as you go)

• Register online for the 2022-2023 Girl Scout Membership Year
• Select position in MyGS and pass background screening.
• Ensure Troop Banking Form has been submitted
• Complete Troop Cookie Training online located on gsLearn in your MyGS account.

Connect with Service Unit Team to:

• Receive Registration email for ABCSmartCookies
• Receive cookie receipt books and sample cookies (1 pkg. of Trefoils)
• Find out Service Unit booth sale lottery day, time & location

Troop Training and Girl Packets

• Receive troop training packet in the mail in November.  Didn’t receive a training packet?  Contact customercare@girlscoutsoc.org and one will be mailed to you.  Be sure to put “Cookies-Troop Training Packet in the subject line.
• Girls will receive a Cookie Program Packet in the mail in early January

Partner with Troop Leaders to:

• Create your Troop Program Team
• Determine if your troop is willing to take on the risk of accepting checks o Help troop and girls set goals
• Establish Troop’s plans to attend Service Unit Booth Sale Lottery.

ABC Smart Cookies Set-Up (Troop Plan Book page 10)

• Receive registration email from ABC Smart Cookies (noreply@abcsmartcookies.com)
• Create your Account **Remember to make NoReply@ABCSmartCookies.com a safe sender so you receive the registration and other emails sent through ABCSmartCookies.com.

Verify Girl Information in ABCSmartCookies (Troop Plan Book page 11)

• Check all registered Girl Scouts in your Troop are listed in ABC Smart Cookies
• Work with troop parents and leaders to ensure registrations or transfers complete. Cannot add, edit or delete girls

Family Meeting/Goal Setting (Troop Plan Book page 14)

• Make sure Families turn in the Parent Responsibility Form for their Girl Scout
  • Share the brand new Family Guide for training purposes with Girl Scouts and parents/caregiversLet the Girl Scouts take the lead in deciding their goalsLook at the Girl Scout Calendar of events and Girl Scout Family Experiences.Collect Signed Parent Responsibility Form for each girl participating
• Remind Girl Scouts to fill out the back side of the Parent Responsibility Form to select their Cookie Program rewards

December 15 and later Print Troop Initial Order Report (Troop Plan Book page 16)

• Print the Troop Initial Order report (in ABC Smart Cookies) December 15^th or later to bring when picking up cookies on your Service Unit delivery day.

January 2 – January 7 

• Girl Mailing – GSOC will mail to every girl who was registered by December 1, 2023 a newly updated Family Guide, Cookie order cards, money envelopes, and more!  If girls do not receive a packet by January 9^th, please email Customer Care at: customercare@girlscoutsoc.org for assistance.

Now Print Troop Initial Order Report (Troop Plan Book page 17)

• Print the Troop Initial Order report (in ABC Smart Cookies) December 15^th or later to bring when picking up cookies on your Service Unit delivery day.

Now – January 9 

• Girl Mailing – GSOC will mail to every girl who was registered by December 1, 2023 a newly updated Family Guide, Cookie order cards, money envelopes, and more!  If girls do not receive a packet by January 9^th, please email Customer Care at: customercare@girlscoutsoc.org for assistance.

January 9

Digital Cookie Girl Registration Emails Begin (Troop Plan Book page 17)

• Girls and their parent/guardian will receive a registration email from email@email.girlscouts.org with details about participating in the online selling of cookies including a registration link for Digital Cookies.  *Remind families to make email@email.girlscouts.org a safe sender so they receive the registration and other emails sent through ABCSmartCookies.com.

Find answers quickly in your Troop Plan Book! An electronic copy is on the Cookie website https://gscookiesetc.org/cookies/volunteer-resources/.

Troop Cookie Coordinator Training Still Available

• Complete Troop Cookie Training online located on gsLearn in your MyGS account.

Now

• Girl Registration Emails have Begun
  • Girls and their parent/guardian should have received a registration email from email@email.girlscouts.org with details about participating in the online selling of cookies including a registration link for Digital Cookies. *Remember to make email@email.girlscouts.org a safe sender so you receive the registration.
  • Digital Cookie resources are available on www.gscookiesetc.org/cookies/digital-cookie/.  Resources include Tip Sheets, step by step instructions for topics such as No Registration Email received, Site Registration, Site Setup, and many more plus a few Digital Cookie Training videos.

• Girl Mailing
  • If girls did not receive a packet, please email Customer Care at: customercare@girlscoutsoc.org for assistance.

January 14 Preorders and Online Sales Begin!

• Girls may invite friends and family to order their favorite Girl Scouts Cookies online by sending email through Digital Cookie and calling past customers on the phone to take their order with their order card.  They will love the opportunity to order their favorite Girl Scout Cookie.  What a wonderful way to start off this New Year!

Online Girl Delivery Order

Parents must approve online girl delivery orders within five days of receipt. Please check your emails frequently.

Prepare to Pick Up Your Troop’s Initial Order

Troops Participating in Service Unit’s Own Delivery – connect with your Service Unit Cookie Team to make sure you have all the details to pick up your initial order. Remember, picking up your initial order is not optional and troops are financially responsible for all cookies signed as received on the Dot Sheet Report.Troops Participating in Mega Delivery – Prepare for the Mega Delivery at Wild Rivers on Saturday January 27^th by completely reading through the Mega Delivery Troop Information. Be sure to recruit enough help to successfully pick up, count and load your cookies. See the Mega Delivery Instructions drop-down on https://gscookiesetc.org/cookies/documents/ for additional resources.

Find answers quickly in your Troop Plan Book! An electronic copy is on the Cookie website https://gscookiesetc.org/cookies/volunteer-resources/.

TCC Online Cookie Platforms

Troop Cookie Coordinators should still use ABC Smart Cookies like normal (to make transfers, place planned orders, log cash payments received). Troop Cookie Coordinators have access to Digital Cookies to see how their troop is doing, send a “cheers”, or nudge any girls that have pending delivery orders that they need to accept.

Online Sales and Preorders

Girls may invite friends, family, and beyond to order their favorite Girl Scouts Cookies online by sending emails through Digital Cookie and going door to door to take pre-orders with their order card. Please remember that in-person sales and deliveries begin January 28^th.

Online Troop Cookie Coordinator Training

If you have not completed your training or need a refresher, the Troop Cookie Coordinator training and quiz are available on gsLearn in your MyGS account.  You are also invited to sign up for Troop Cookie Chats for live online chats to ask questions or seek advice from other volunteers and Council.

Initial Order Bonus Troops

• View the Initial Order for Troops who have ordered enough cookies to qualify for the 2024 Cookie Program Initial Order Bonus. If you believe your troop should be on this list and is not, please complete the  Cooke Initial Order Bonus Inquiry Form

Resources for Girls 

• Please remind girls that they can find links for printing additional resources and helpful hints at https://gscookiesetc.org/cookies/documents/

January 27 Mega Delivery Information 

Important information for you, the drivers who are assisting you with Cookie pick-up and your walker/counter and loader volunteers for this Saturday’s mega delivery at Wild Rivers in Irvine.

MUST READ Troop Instructions & print dashboard sign for each vehicles helping with cookie pick-up!  Follow the directions on the Mega Pick-up map to enter and exit the mega delivery.  If you use the wrong entrance or come the wrong direction, you will not be able to get into line.

Please make sure all vehicles are ready (seats are down, unnecessary items removed, etc.) to receive cookies BEFORE arriving at the mega delivery.  Coming prepared will allow for a quicker pick-up.

Please remind your troop volunteers (loaders, walker/counter) who are coming in a separate car not being used to pick-up cookies, to follow the directions of the staff as to where to park when they arrive at the mega delivery.  They should display the Troop Helper Dashboard Sign on their dashboard prior to entering the mega locations, and to arrive at the same time as their troop.

Please note, the Troop Helper Dashboard Sign is for troop vehicles carrying troop’s loader/counter volunteers only and not being loaded with cookies.  Cars being loaded with cookies should use the Troop dashboard sign.

Find answers quickly in your Troop Plan Book!  An electronic copy is on the Cookie website https://gscookiesetc.org/cookies/volunteer-resources/.

January 28 Girl Delivery begins

• Girls may begin distributing cookies starting on January 28th

January 26 Late Initial Orders (Troop Plan Book page 17)

• Place a Planned Order with a Cupboard if initial order deadline was missed.  The Cupboard address will be on your confirmation email.

February 1 Cookie Cupboards Open (Troop Plan Book pages 21-24)

• Place a Planned Order in ABC Smart Cookies for additional product as needed.  See Cupboard listing on the Volunteer Resource Page.
  * Please note:  The number of planned orders cupboards can accept and fulfill in a day will be limited for the health and safety of all volunteers.  The “preferred” date and timeframe you choose when placing your planned order are not guaranteed.  Wait for a confirmation from the cupboard manager that will include the confirmed date and time to pick-up your troop’s order.

Initial Order Bonus Troops

• View the Initial Order for Troops who have ordered enough cookies to qualify for the 2024 Cookie Program Initial Order Bonus. If you believe your troop should be on this list and is not, please complete the  Cooke Initial Order Bonus Inquiry Form

Mega Shortages – Troops should email their nearest cupboard to arrange a date and time to pick-up what they are missing by Thursday, February 8, 2024.  Include “Mega Shortage”, Service Unit and Troop #” in the subject line and what they were missing (variety and # of cases) in the body of the email.

Mega Overages – Troops should do one of the following by Thursday, February 8, 2024 if they picked up more cookies than they ordered at the mega:

• If your troop wants to keep the extra cookies: email customercare@girlscoutsoc.org, put “Mega Overage” in the subject line and the variety and # of extra cases received.  Council will make the transfer in ABC Smart Cookies.

OR

• If your troop wants to return the extra cookies: email your nearest cupboard, put “Mega Overage” in the subject line and the variety and # of extra cases received.  The Cupboard Manager will arrange a date and time for the cookies to be dropped off.

February 1 Cookie Cupboards Open (Troop Plan Book pages 21-24)

• Place a Planned Order in ABC Smart Cookies for additional product as needed.  See Cupboard listing on the Volunteer Resource Page or click HERE.

Please note: The number of planned orders cupboards can accept and fulfill in a day will be limited for the health and safety of all volunteers.  The “preferred” date and timeframe you choose when placing your planned order are not guaranteed.  Wait for a confirmation from the cupboard manager that will include the confirmed date and time to pick-up your troop’s order.

Planned Orders (Troop Plan Book pages 21-24)
Please note:  Do NOT change a planned order after it has been entered into ABC Smart Cookies.  The Cupboard Managers will never see the changes and will only hand out product that is listed on the confirmation you received from the Cupboard.  Place a new planned order if you need additional cookies.  If you need less, let the Cupboard Manager know by replying to the cupboard confirmation.

• Troops can place up to 5 planned orders per week (Monday-Sunday).
• Planned orders are placed by the CASE. 
• Ensure your Troop Cookie Coordinator’s information is listed on the Troop Information page in ABC Smart Cookies.  This information is used to send order pick-up confirmations by the Cookie Cupboard Managers.
• Troops cannot pick-up their planned orders until they receive a confirmation email from a Cookie Cupboard.  Confirmations from the Cookie Cupboards will be sent within 24-48 hours of your pickup time.

Damaged Product

What is considered damage product?  Damage product is any of the following: damaged packaging, missing package from a case, empty package, or a customer return.  Complete the Damaged Product Report and contact a cupboard.  The Cupboard Manager will work on a date and time to exchange the damage product.

Initial Order Bonus Inquiry

If your troop is short Initial Order Bonus items, or did not receive the bonus and believe that you should have, please complete the Cooke Initial Order Bonus Inquiry Form.

Girl Money Reminders: Feb 1 – March 10

(Troop Plan Book page 29)

• Collect money from girls often and before giving out more cookies!
• Count all money received in the presence of the parent/guardian or another adult.  Check all money received for counterfeit bills. Do not accept counterfeit bills. Give the parent/adult the yellow copy of the signed receipt. Troops keep the white receipt copy.
• Record all girl payments in ABC Smart Cookies.
• Deposit girl money into the TROOP account.

Refunds- See page 30 of the Troop Plan Book.
Troop Cookie Coordinators can issue a credit card refund from the Digital Cookie online platform.  See the “Refunding Orders” tutorial located in the “Digital Cookie Resources” accordion on www.gscookiesetc.org/cookies.

Find answers quickly in your Troop Plan Book!  An electronic copy is on the Cookie website https://gscookiesetc.org/cookies/volunteer-resources/. 

February 9 Booth Sales Begin

Booth Sales begin this Friday, February 9th! Please be sure that you are prepared for your cookie booth sales by having all participating adults complete the Adult Booth Sale Training and Quiz for 2024. This module is for all adults who will support the Cookie Program at a Cookie Booth Sale; that could include the Troop Cookie Coordinator, Leaders, and any parents participating in cookie sales with their girl.

Please note, there is a quiz at the end of the training and adults will need to record their name and troop number. Adult Booth Training Reports will be posted every Monday and Thursday. These Reports can be found on the Volunteer Resources page starting Monday February 5, 2024.

Please also review Booth Sale Etiquette with your troop, which can be found on page 27 in the Troop Plan Book.

February 13 Money Due to Troop Account for 1^st Payment

(Troop Plan Book pages 27-31) pages 29-34)

• Collect money from parents and deposit into Troop account
• Notify Council by 3pm to request payment adjustment using Payment Adjustment form (First)

Please note: Troops will receive an email from noreply@abcsmartcookies.com with their amount due for the first payment by Thursday, February 8, 2024.  The first payment is based on a percentage but will be no more than $2.36 per package taken through February 4, 2024.  The first payment amount does take into account credit card/venmo/paypal payments received by the troop through Digital Cookies and will be deducted from the troop’s balance due. 

Girl Money Reminders: February 1 – March 10

(Troop Plan Book page 29)

• Collect money from girls often and before giving out more cookies!
• Count all money received in the presence of the parent/guardian or another adult.  Check all money received for counterfeit bills. Do not accept counterfeit bills. Give the parent/adult the yellow copy of the signed receipt. Troops keep the white receipt copy.
• Record all girl payments in ABC Smart Cookies.
• Deposit girl money into the TROOP account.

Planned Orders

(Troop Plan Book pages 21-24)

Please note:  Do NOT change a planned order after it has been entered into ABC Smart Cookies.  The Cupboard Managers will never see the changes and will only hand out product that is listed on the confirmation you received from the Cupboard.  Place a new planned order if you need additional cookies. If you need less, let the Cupboard Manager know by replying to the cupboard confirmation.

• Troops can place up to 5 planned orders per week (Monday-Sunday).
• Planned orders are placed by the CASE. 
• Ensure your Troop Cookie Coordinator’s information is listed on the Troop Information page in ABC Smart Cookies.  This information is used to send order pick-up confirmations by the Cookie Cupboard Managers.
• Troops cannot pick-up their planned orders until they receive a confirmation email from a Cookie Cupboard.  Confirmations from the Cookie Cupboards will be sent within 24-48 hours of your pickup time.

Damaged Product

What is considered damaged product? Damage product is any of the following: damaged packaging, missing package from a case, empty package, or a customer return.  Complete the Damaged Product Report and contact a cupboard. The Cupboard Manager will work on a date and time to exchange the damaged product.

Cupboard Listing

A full listing is up on the Volunteer Resource Page on gscookiesetc.org/cookies/.  Check the Cupboard Listing frequently as dates and times of operations can change.

Refunds: See page 30 of the Troop Plan Book.

Troop Cookie Coordinators can issue a credit card refund from the Digital Cookie online platform.  See the “Refunding Orders” tutorial located in the “Digital Cookie Resources” accordion on www.gscookiesetc.org/cookies.

Find answers quickly in your Troop Plan Book!  An electronic copy is on the Cookie website www.gscookiesetc.org/cookies/volunteer-resources/.

Booths
Please remind Girl Scout Parent/Caregivers that they must go through you, the Troop Cookie Coordinator to reserve a booth sale location in ABC Smart Cookies.  Please get approval from your Service Unit Booth Coordinator prior to participating at new booth sale locations including but not limited to retail establishments, parents who own their own business, sporting events, at schools and churches, parks, and drive thru booths.

Please be sure that you are prepared for your cookie booth sales by having all participating adults complete the Adult Booth Sale Training and Quiz for 2024. This module is for all adults who will support the Cookie Program at a Cookie Booth Sale; that could include the Troop Cookie Coordinator, Leaders, and any parents participating in cookie sales with their girl.

Please note, there is a quiz at the end of the training and adults will need to record their name and troop number. Adult Booth Training Reports will be posted every Monday and Thursday. These Reports can be found on the Volunteer Resources page starting Monday February 5, 2024.

Please also review Booth Sale Etiquette with your troop, which can be found on page 27 in the Troop Plan Book.

Feb 13 Money Due to Troop Account for 1^st Payment (Troop Plan Book pages 27-31) pages 29-34)

• Collect money from parents and deposit into Troop account
• Notify Council by 3pm to request payment adjustment using Payment Adjustment form (First)

Please note: Troops should have received an email from noreply@abcsmartcookies.com with their amount due for the first payment. The first payment is based on a percentage but will be no more than $2.36 per package taken through February 4, 2024.  The first payment amount does take into account credit card/venmo/paypal payments received by the troop through Digital Cookies and will be deducted from the troop’s balance due.

Damaged Product

What is considered damage product?  Damage product is any of the following: damaged packaging, missing package from a case, empty package, or a customer return.  Complete the Damaged Product Report and contact a cupboard.  The Cupboard Manager will work on a date and time to exchange the damage product.

Cupboard Listing

A full listing is up on the Volunteer Resource Page on GSCookiesETC.org/cookies/.  Check the Cupboard Listing frequently as dates and times of operations can change.

Refunds- See page 30 of the Troop Plan Book.
Troop Cookie Coordinators can issue a credit card refund from the Digital Cookie online platform.  See the “Refunding Orders” tutorial located in the “Digital Cookie Resources” accordion on www.gscookiesetc.org/cookies.

Find answers quickly in your Troop Plan Book!  An electronic copy is on the Cookie website https://gscookiesetc.org/cookies/volunteer-resources/. 

Cookie Swap Site
The Cookie Swap Site will open February 22, 2024 at 8:30 AM. On the Cookie Swap Site, you can post extra Cookies you have or post what Cookies you may need. Please see directions for using the Swap Site here. You will not be able to access and use the site before it opens. If you have any concerns about an excessive number of Cookies you may have in your inventory and you may need support, please reach out to your Service Unit Cookie Manager immediately!

Activate Troop Site in Digital Cookie
When users are logged in as the troop, they will see the same dashboard as if they were a Girl Scout and have the same choices. When processing a new order, during the checkout steps, if the selection “Give cookies to customer now” is selected the user will see additional options. Depending on the council’s settings, once a user has selected “Sold at a booth” they may be able to select that specific booth. When reviewing the order, users can see which booth was selected. Follow the steps and learn more on the Tip Sheet found on gscookiesetc.org/cookies/digital-cookie/

Cupboard Confirmations

Be sure to read the emailed confirmation you receive from the Cookie Cupboard every time you receive a confirmation.  There is important information listed on the confirmation such as your pick-up date and assigned time, and any special notes the cupboard may have listed.  Contact the cupboard via email if you cannot make the confirmed date and/or assigned time and the cupboard manager will reschedule your pick-up.  The way to ensure you do not miss important information regarding your planned order is to read the confirmation! For information on your local Cookie Cupboard click HERE.

Damaged Product

Complete the Damaged Product Report and contact a Cookie Cupboard

Online Cookie Share Orders

Cookie Share orders that are placed as “direct ship” in Digital Cookie, will automatically be recorded as a virtual cookie share sale in ABC Smart Cookies. For Cookie Share donation orders placed for “Girl Delivery”, these orders must be logged in ABC to give credit to the girl for the sale. If it is a “Donation only” order, meaning the customer didn’t order any additional cookies to be delivered, and only ordered Cookie Share, these should also be treated as a “Girl Delivery” and logged in ABC as done in previous years. Please see pages 8 and 36 of the Troop Plan Book for more information on logging Cookie Share orders.  View your troops Digital Cookie Orders by running an “All Order Data” report for your troop in Digital Cookie. Follow the steps and learn more on page 3 of the Tip Sheet found on gscookiesetc.org/cookies/digital-cookie/

Girl Money Reminders

While it doesn’t happen often, a troop may receive a counterfeit bill and not even know it. Follow the recommendations below to protect your girls from counterfeit bills. If your troop receives a counterfeit bill, please follow the steps on the Counterfeit Bill Report located on https://gscookiesetc.org/cookies/documents/ in the Troop Forms section under the Resources tab. Council will reimburse up to $20 per troop for counterfeit bills received at booth sales.

• Do NOT accept bills larger than a $20.
• Take time to look at and feel the money you receive.
• Check for obvious things like duplicate serial numbers, security tape and watermark (Check out our Counterfeit Money Detection Guide).
• Use a Counterfeit Detection Pen with light.
• Old/Counterfeit Bill Report

Refer to page 30 of the Troop Plan Book for more information.

March 1 Recognition Order Feature Goes Live!

• Place your troop’s recognition order using the Recognition Order feature in ABC Smart Cookies beginning March 1.

See page 38 in the Troop Plan Book for More information.

We understand that the recent storms have made it difficult for many of our troops and Girl Scouts to sell cookies going door-to-door and at booth sales leaving them with unsold inventory. We have been listening to your concerns, and in response, we are happy to announce that we are extending the cookie sale through March 17th!

We know that some troops may not want to continue selling cookies through March 17th, and that’s okay. But for those who do, we’re here to support them every step of the way.

Below are the newly updated dates for the end of the cookie program for your consideration.

• March 15 – Start collecting girls’ final balance due to the troop.
• March 15-19 – End of Program Processing for Troops
• March 17 – Cookie Program Ends
• By March 19 – Final deposits made into troop account to cover final payment. Payment Adjustment form submitted if needed.
• March 20 by 9:00 am – Troop final reports due to service unit by 9 am.
• March 21 – ACH of final troop payment to council begins.

Don’t Miss Out on the Anaheim Ducks Bonus Reward

This exciting bonus reward for the 1000+ level on Sunday March 24^th includes 2 game tickets and an on ice pre-game experience. This special bonus reward is for girls that have sold 1000+ recorded packages as of March 10^th. Learn more HERE. 1000+ cookies must still be allocated in ABC by March 10^th to earn this reward, please note there is no extension for the deadline to qualify.

Allocating Cookie Share
The Troop Cookie Coordinator can run the “Order Data” report in Digital Cookie to see all direct shipped, Online Girl Delivery, and Donation Cookie Share orders.  Online Girl Delivery and Donation Cookie Share packages must be allocated to the girl in ABC Smart Cookies. Click HERE to see more

Cookie Swap
The Cookie Swap site is live! Please be sure that you are removing your entry on the swap site when it has been completed or if it needs to be changed.

Mystery House Clues
Encourage girls to go door-to-door and they just might earn themselves an exclusive patch and certificate! Learn more HERE and find clues on our social media @cookies

Girl Money Reminders
While it doesn’t happen often, a troop may receive a counterfeit bill and not even know it. Follow the recommendations below to protect your girls from counterfeit bills. If your troop receives a counterfeit bill, please follow the steps on the Counterfeit Bill Report located on https://gscookiesetc.org/cookies/documents/ in the Troop Forms section under the Resources tab. Council will reimburse up to $20 per troop for counterfeit bills received at booth sales.
• Do NOT accept bills larger than a $20.
• Take time to look at and feel the money you receive.
• Check for obvious things like duplicate serial numbers, security tape and watermark (Check out our Counterfeit Money Detection Guide).
• Use a Counterfeit Detection Pen with light.
• Old/Counterfeit Bill Report
Refer to page 30 of the Troop Plan Book for more information.

March 1 Recognition Order Feature Goes Live!
▢ Place your troop’s recognition order using the Recognition Order feature in ABC Smart Cookies beginning March 1.

See page 38 in the Troop Plan Book for More information.

Find answers fast in your Troop Plan Book! Troops are encouraged to allocate cookies to girls NOW in ABC Smart Cookies. Below are updated dates for the end of the cookie program.

• March 15 – Start collecting girls’ final balance due to the troop.
• March 15-19 – End of Program Processing for Troops
• March 17 – Cookie Program Ends
• By March 19 – Final deposits made into troop account to cover final payment. Payment Adjustment form submitted if needed.
• March 20 by 9:00 am – Troop final reports due to service unit by 9 am.
• March 21 – ACH of final troop payment to council begins.

Consignment Cookies
Connect with your Service Unit Cookie Manager for more information regarding consignment cookies!

Online Girl Delivery Cookie Share Orders
Girls should report any online Girl Delivery Cookie Share purchases to their Troop Cookie Coordinator. The Troop Cookie Coordinator must allocate these Cookie Share packages to the girl in ABC Smart Cookies.

Troop Cookie Coordinators can run the “Order Data” report in Digital Cookie to see all direct shipped, Online Girl Delivery, and Donation Cookie Share orders. Direct shipped Cookie share will be automatically allocated in ABC Smart Cookies, but Online Girl Delivery and in-person Donation Cookie Share packages must be allocated to the girl in ABC Smart Cookies. Learn more.

Don’t Miss Out on the Anaheim Ducks Bonus Reward
This exciting bonus reward for the 1000+ level on Sunday March 24th includes 2 game tickets and an on-ice pre-game experience. This special bonus reward is for girls that have sold 1000+recorded packages as of March 10th. Learn more. Be sure to allocate cookies to girls before March 10th if they are close to this level to ensure they qualify.

NOW – March 1 Recognition Order Feature Goes Live!
▢ Place your troop’s recognition order using the Recognition Order feature in ABC Smart Cookies beginning March 1.

See page 38 in the Troop Plan Book for More information.

Find answers fast in your Troop Plan Book! Troops are encouraged to allocate cookies to girls NOW in ABC Smart Cookies.

Allocating Cookie Share Orders in ABC
Troop Cookie Coordinators should run the “Order Data” report in Digital Cookie to see all direct shipped, Online Girl Delivery, and Donation Cookie Share orders. Direct shipped Cookie share will be automatically allocated in ABC Smart Cookies, but Online Girl Delivery and in-person Donation Cookie Share packages must be allocated to the girl in ABC Smart Cookies. Learn more. Please reach out to your SUCM for additional assistance if needed.

Below are updated dates for the end of the cookie program:

• March 15 – 17: Girls turn in money to Troop. Troops deposit funds into their troop account right away.
• March 17 – Cookie Program Ends. Troops with inventory may continue to sell through March 31. Contact your Service Unit Cookie Manager for more information.
• By March 19 – Final deposits made into troop account to cover final payment. Payment Adjustment form submitted if needed.
• March 20 by 9:00 am – Troops forward final report via email to Service Unit and Troop Treasurer.

Find Exclusive Golden Tickets as we Clear Our Cupboards

This is our last week of the 2024 Cookie Program, and we want to go out on a high note! Help us empty the cupboards by placing a planned order and picking it up from your desired cupboard for a chance to find a “Golden Ticket”. Find one of these Golden Tickets in your cookie order and your troop will win a prize! Your troop could win a prize such as Troop Cookie Dough, a Troop Banner, a Girl Scout branded canopy, a Visit from CEO, Vikki Shepp Ed. D. to your Troop Meeting, and more. See details and guidelines here.

Consignment Cookies
Connect with your Service Unit Cookie Manager for more information regarding consignment cookies!

March 17 Girls’ Final Balance Due to Troop (Troop Plan Book page 29-33)
▢ First payment will be added to ABC Smart Cookies
▢ Remind girls of their total sales to see if they want more cookies to meet their goal especially if they are close to the next recognition level.
▢ Collect funds from parents; check for counterfeit bills
▢ Record girl payments in ABC Smart Cookies
▢ Deposit funds into Troop account RIGHT AWAY!

March 15- 19 End of Sale Processing (Troop Plan Book page 35-39)
Cookie program ends on March 17
▢ Allocate all Cookie Share
▢ Allocate all cookies to girls
▢ Exchange damaged product with a cupboard
▢ Create/Update final recognition order AFTER all cookies have been allocated

Please Note: if you have girls, who have sold 500, 750, 850, 1000, 1500, 2000, 3000, 4000 or 5000+ packages, remind them and their parents to check the dates of the 2024 Cookie Program Experiences on the Girl Reward flyer or in the Family Guide to determine if they can make the date of the event or need to choose the Cookie Dough alternative instead.

March 19 by 3:00 p.m.
▢ Make final deposit or notify Council if troop cannot make payment in full using Payment Adjustment Form – Final

March 20 Troop Final Paperwork Due to Service Unit by 9:00AM (Troop Plan Book http://gscookiesetc.org/cookies/wp-content/uploads/2016/09/2020-Troop-Plan-Book-Website.pdf page 38)
▢ Email copy of Troop Balance Summary to Service Unit Cookie Manager, cc Troop Treasurer & Leaders
▢ Submit any delinquency forms or Counterfeit Bill Reports with required paperwork must be submitted online by 9:00 AM on Wednesday, March 20, 2024 (if necessary)

Helpful Hints:
• Troop Proceeds will be adjusted in ABC Smart Cookies prior to final Troop Payment.
• Final balance of Council proceeds will be debited from troop accounts beginning Thursday, March 21, 2024.
• Troops/Girls may continue to sell any remaining cookie inventory through the end of March.  If you have cookie inventory after Mar. 31, please contact CustomerCare@GirlScoutsOC.org for assistance.