Troop Cookie Coordinator News

Want cookies ready on Day 1 of the Cookie Program? Place your Troop’s Initial Order in ABC Smart Cookies by 11:59 p.m. on December 15, 2025 to have cookies in hand at the very start of the program.  

Troops that do not place an Initial Order will still be able to place a Planned Order through a Cookie Cupboard beginning January 29, 2026, when Cookie Cupboards open, but will not have cookies in hand before this date. Don’t miss out on the very popular first week of selling! Placing an Initial Order is the only way to guarantee cookie varieties and quantities for your sale. 

November 21 and Later:
❏ Qualify for Troop Cookie Coordinator position (check off as you go)
❏ Register online for the 2025-2026 Girl Scout Membership Year
❏ Select position in MyGS and pass background screening.
❏ Ensure Troop Banking Form has been submitted.
❏ Have a Family Meeting for your Troop
❏ Complete Troop Cookie Training online located on gsLearn in your MyGS when it is available. 

Connect with Service Unit Team to:
❏ Receive cookie receipt books and Troop Packet
❏ Find out Service Unit booth sale lottery day, time & location

Partner with Troop Leaders to:
❏ Create your Troop Cookie Support Team – it is highly recommended for troops to have a Cookie Team to support the troop and girls’ efforts during the cookie program.
❏ Determine if your troop is willing to take on the risk of accepting checks
❏ Help troop and girls set goals
❏ Establish Troop’s plans to attend Service Unit Booth Sale Lottery.
❏ Schedule a December family meeting
❏ Determine Troop’s Initial Cookie Order after reviewing the Initial Order Bonus requirements. 

Holding a Family Meeting:
❏ Send Family Meeting invites to parents and attach a copy of the Family Guide and Parent Responsibility Form
❏ Ask Caregivers to complete the Cookie Caregiver training
❏ Give the girls a role and let them take the lead during the meeting
❏ Collect Signed Parent Responsibility Form for each girl participating

Troop Cookie Coordinators can prepare for the upcoming Cookie Program by reviewing the key tasks that will help set you up for a successful season. 

Remember, Troop Cookie Coordinator Training will be available in gsLearn starting November 24. If you prefer in-person or virtual training, the GSOC Product Program team will also offer select training sessions. 

Please also note that Troop Initial Orders are due on December 15, 2025, so be sure to plan ahead. 

And don’t forget to join us at the Cookie Kickoff on January 11, 2026 and get everyone in your troop excited for another great season! 

Keep reading for more. 

Starting November 21: Your Troop Cookie Coordinator Checklist 

 Check off as you go to stay on track!

Get Set Up 

• Register online for the 2025-2026 Girl Scout Membership Year 
• Select position in MyGS and pass background screening. 
• Ensure Troop Banking Form has been submitted. 
• Have a Family Meeting for your Troop 
• Complete Troop Cookie Training online located on gsLearn in your MyGS when it is available starting November 24. 

 Connect with Service Unit Team to: 

• Receive cookie receipt books and Troop Packet 
• Find out Service Unit booth sale lottery day, time & location 

 Partner with Troop Leaders to: 

• Create your Troop Cookie Support Team – it is highly recommended for troops to have a Cookie Team to support the troop and girls’ efforts during the cookie program. 
• Determine if your troop is willing to take on the risk of accepting checks 
• Help troop and girls set goals 
• Establish Troop’s plans to attend Service Unit Booth Sale Lottery. 
• Schedule December family meeting (Troop Plan Book pg 12) 
• Determine Troop’s Initial Cookie Order after reviewing Initial Order Bonus requirements. Troop Initial Orders due 11:59pm PST December 15, 2025. 

Girl Scout Family Prep. 

• Girls will receive a Cookie Program Packet in the mail in early January 
• Check all Girl Scouts are listed in ABC Smart Cookies. Girl cookie sales cannot be transferred during the cookie program. 
• Send Family Meeting invites to parents and attach a copy of the Family Guide and Parent Responsibility Form 
  • Ask Caregivers to complete the Cookie Caregiver training   
  • Give the girls a role and let them take the lead during the meeting 
  • Collect Signed Parent Responsibility Form for each girl participating 

 Important Upcoming Dates 

• 11/24-12/11/25 – Conduct Family Meetings and determine your Troop Initial Order 
• 11/24/25 – Troop Cookie Coordinator Training in gsLearn becomes available 
• 12/02/25 – Troop Cookie Coordinator In-Person Training 
• 12/03/25 – Troop Cookie Coordinator Virtual Training 
• 12/06/25 – Troop Cookie Coordinator Virtual Training 
• 12/09/25 – Troop Cookie Chats begin 
• 12/15/26 – Troop Initial Order due in ABC Smart Cookies by 11:59 PM PST 

Reminder, Troop Cookie Coordinator Training is now available in gsLearn. If you prefer in-person or virtual training, the GSOC Product Program team will also offer select training sessions. 

Important: It’s almost time to place the Troop Initial Cookie Order. Troop Initial Orders are due on December 15, 2025, so be sure to plan ahead. Review the Troop Initial Order flyer with your troop and discuss troop goals together. 

Want to learn more about the Cookie Program with your troop? Join us at the Cookie Kickoff on January 11, 2026 and get everyone in your troop excited for another great season! You won’t want to miss this year’s event, for the first time we are having the Cookie Kickoff at the Great Wolf Lodge. 

Keep reading for more. 

Start Here:
❏ Register online for the 2025-2026 Girl Scout Membership Year
❏ Select position in MyGS and pass background screening.
❏ Ensure Troop Banking Form has been submitted.
❏ Have a Family Meeting for your Troop
❏ Complete Troop Cookie Training online located on gsLearn in your MyGS when it is available now

Connect with Service Unit Team to: 
❏ Receive cookie receipt books and Troop Packet
❏ Find out Service Unit booth sale lottery day, time & location
❏ Get access to ABC Smart Cookies 

Partner with Troop Leaders to: 
❏ Create your Troop Cookie Support Team – it is highly recommended for troops to have a Cookie Team to support the troop and girls’ efforts during the cookie program.
❏ Determine if your troop is willing to take on the risk of accepting checks
❏ Help troop and girls set goals
❏ Establish Troop’s plans to attend Service Unit Booth Sale Lottery.
❏ Schedule December family meeting (Troop Plan Book pg 12)
❏ Determine Troop’s Initial Cookie Order after reviewing Initial Order Bonus requirements. Troop Initial Orders due 11:59pm PST December 15, 2025. 

Inform Girl Scout Families with: 
❏ Let caregivers know that Girls will receive a Cookie Program Packet in the mail in early January. The packet includes a Family Guide, Cookie Order card and more. 
❏ Plan a Family Meeting and invite caregivers and attach a copy of the Family Guide and Parent Responsibility Form 
    ● Ask Caregivers to complete the Cookie Caregiver training   
● Give the girls a role during the meeting and let them take the lead  
● Collect Signed Parent Responsibility Form for each girl participating 

Important Upcoming Dates:
  ● 11/24-12/11/25 – Conduct Family Meetings and determine your Troop Initial Order
    ● 11/24/25 – Troop Cookie Coordinator Training in gsLearn becomes available
    ● 12/02/25 – Troop Cookie Coordinator In-Person Training
    ● 12/03/25 – Troop Cookie Coordinator Virtual Training
    ● 12/06/25 – Troop Cookie Coordinator Virtual Training
    ● 12/09/25 – Troop Cookie Chats begin
    ● 12/15/26 – Troop Initial Order due in ABC Smart Cookies by 11:59 PM PST

Reminder, now is the perfect time to complete your Troop Cookie Coordinator Training. Troop Cookie Coordinators can complete their training by taking the course in gslearn or attending a in-person or live virtual training.  

Starting this week, Troop Cookie Coordinators can submit their Troop’s Initial Cookie Order. Information and instructions on submitting the Troop Initial Order can be found in the Troop Plan Book on page 13-15. 

Important: Troop Initial Orders are due on December 15, 2025, so be sure to plan ahead. 

Troops that meet the Initial Order Bonus requirements have the opportunity to earn proceeds, a newly designed GSOC shirt with the choice of 2 Supermix brand patches, access to Case Exchange Day, and even 24 early access to the ABC Smart Cookie Booth Scheduler. 

Don’t miss out on the very popular first week of selling! Placing an Initial Order is the only way to guarantee cookie varieties and quantities for your sale. Troops that do not place and Initial Order can get cookies from their local Cookie Cupboard beginning January 29, 2026. 

Keep reading for more. 

Your Troop Cookie Coordinator Checklist 

Check off as you go to stay on track!

Start Here:
❏ Have a Family Meeting for your Troop 
❏ Complete Troop Cookie Coordinator Training  

Connect with Service Unit Team to:
❏ Receive cookie receipt books and Troop Packet 
❏ Get access to ABC Smart Cookies

Partner with Troop Leaders to: 
❏ Create your Troop Cookie Support Team – it is highly recommended for troops to have a Cookie Team to support the troop and girls’ efforts during the cookie program. 
❏ Help troop and girls set goals 
❏ Establish Troop’s plans to attend Service Unit Booth Sale Lottery. 
❏ Schedule December family meeting (Troop Plan Book pg 12) 

Inform Girl Scout Families with:
❏ Let caregivers know that Girls will receive a Cookie Program Packet in the mail in early January. The packet includes a Family Guide, Cookie Order card and more.
❏ Plan a Family Meeting and invite caregivers and attach a copy of the Family Guide and Parent Responsibility Form
    ●  Ask all participating Caregivers to complete the Cookie Caregiver training
    ● Collect Signed Parent Responsibility Form for each girl participating

Important Upcoming Dates:

• • • 11/24-12/11/25 – Conduct Family Meetings and determine your Troop Initial Order 

• • • 11/24/25 – Troop Cookie Coordinator Training in gsLearn becomes available 

• • • 12/02/25 – Troop Cookie Coordinator In-Person Training 

• • • 12/03/25 – Troop Cookie Coordinator Virtual Training 

• • • 12/06/25 – Troop Cookie Coordinator Virtual Training 

• • • 12/09/25 – Troop Cookie Chats begin 

• • • 12/15/26 – Troop Initial Order due in ABC Smart Cookies by 11:59 PM PST 

Important: Troop Initial Orders are due on December 15, 2025 by 11:59pm! 

How to enter your Troop’s Initial Order
Troops placing an Initial Order can enter their orders in ABC Smart Cookies. It’s important to note that Initial orders are entered by case (12 pacages if cookies = 1 case). Instructions for this process are in your Troop Plan Book on page 14. You can also find instructions on how to print your Initial Order report which is great to keep on hand for distribution. 

Troops that meet the Initial Order Bonus requirements have the opportunity to earn proceeds, a newly designed GSOC shirt with the choice of 2 Supermix brand patches, access to Case Exchange Day, and even 24 early access to the ABC Smart Cookie Booth Scheduler. 

Have questions about the Troop Initial Order?
Reach out to your Service Unit Cookie Manager (SUCM).  

What happens if your Troop doesn’t place an Initial Order?
If your troop does not submit an Initial Order, you will still be able to pick up cookies from a Cookie Cupboard beginning January 29, 2026. Please note that cupboards restock based on availability, so specific varieties or quantities may not be guaranteed.  Submitting an Initial Order ensures your troop starts the first and often busiest week of selling fully stocked and ready to go! 

Keep reading for more on your role. 

Your Troop Cookie Coordinator Checklist 

 Check off as you go to stay on track!

Start Here:
❏ Have a Family Meeting for your Troop 
❏ Complete Troop Cookie Coordinator Training  

Connect with Service Unit Team to:
❏ Receive cookie receipt books and Troop Packet 
❏ Get access to ABC Smart Cookies

Partner with Troop Leaders to: 
❏ Create your Troop Cookie Support Team – it is highly recommended for troops to have a Cookie Team to support the troop and girls’ efforts during the cookie program. 
❏ Help troop and girls set goals 
❏ Establish Troop’s plans to attend Service Unit Booth Sale Lottery. 
❏ Schedule December family meeting (Troop Plan Book pg 12) 

Inform Girl Scout Families with:
❏ Let caregivers know that Girls will receive a Cookie Program Packet in the mail in early January. The packet includes a Family Guide, Cookie Order card and more.
❏ Plan a Family Meeting and invite caregivers and attach a copy of the Family Guide and Parent Responsibility Form
    ●  Ask all participating Caregivers to complete the Cookie Caregiver training
    ● Collect Signed Parent Responsibility Form for each girl participating

Important Upcoming Dates:

• • • 11/24-12/11/25 – Conduct Family Meetings and determine your Troop Initial Order 

• • • 11/24/25 – Troop Cookie Coordinator Training in gsLearn becomes available 

• • • 12/02/25 – Troop Cookie Coordinator In-Person Training 

• • • 12/03/25 – Troop Cookie Coordinator Virtual Training 

• • • 12/06/25 – Troop Cookie Coordinator Virtual Training 

• • • 12/09/25 – Troop Cookie Chats begin 

• • • 12/15/26 – Troop Initial Order due in ABC Smart Cookies by 11:59 PM PST 

We want to wish a very Happy Holiday to the GSOC Troop Cookie Coordinators and their teams that support them. You are very appreciated! 

The following information includes highlighted information to remember as we approach the Cookie Program as well as important dates for January. 

Initial Order
The Initial Order period is over now, thank you to the Troops who placed an Initial Order by the cutoff time.  

Didn’t place an Initial Order? Don’t worry, your troop can place a “Planned Order” with a local Cookie Cupboard near them. Check out pages 20-23 in the Troop Plan Book to learn more on how to place Planned Orders.

VIP
For Troops that placed and Initial Order of 250 or more cookie cases and are attending the GSOC Mega Delivery event, get ready! These troops will have the opportunity to be invited to pickup their cases prior to the event. 

The GSOC Product Program team will contact troops who have earned this via email with more information in the new year. 

Keep reading for more on your role.

Your Troop Cookie Coordinator Checklist 

Check off as you go to stay on track!
Start Here:
❏ Have a Family Meeting for your Troop 
❏ Complete Troop Cookie Coordinator Training  

Connect with Service Unit Team to:
❏ Receive cookie receipt books and Troop Packet 
❏ Get access to ABC Smart Cookies

Partner with Troop Leaders to: 
❏ Create your Troop Cookie Support Team – it is highly recommended for troops to have a Cookie Team to support the troop and girls’ efforts during the cookie program. 
❏ Help troop and girls set goals 
❏ Establish Troop’s plans to attend Service Unit Booth Sale Lottery. 
❏ Schedule December family meeting (Troop Plan Book pg 12) 

Inform Girl Scout Families with:
❏ Let caregivers know that Girls will receive a Cookie Program Packet in the mail in early January. The packet includes a Family Guide, Cookie Order card and more.
❏ Plan a Family Meeting and invite caregivers and attach a copy of the Family Guide and Parent Responsibility Form
    ●  Ask all participating Caregivers to complete the Cookie Caregiver training
    ● Collect Signed Parent Responsibility Form for each girl participating

Important Upcoming Dates:

• • • 11/24-12/11/25 – Conduct Family Meetings and determine your Troop Initial Order 

• • • 11/24/25 – Troop Cookie Coordinator Training in gsLearn becomes available 

• • • 12/02/25 – Troop Cookie Coordinator In-Person Training 

• • • 12/03/25 – Troop Cookie Coordinator Virtual Training 

• • • 12/06/25 – Troop Cookie Coordinator Virtual Training 

• • • 12/09/25 – Troop Cookie Chats begin 12/15/26 – Troop Initial Order due in ABC Smart Cookies by 11:59 PM PST 

Happy New Year to the GSOC Troop Cookie Coordinators and their teams that support them. You are very appreciated! 

The following information includes highlighted information to remember as we approach the Cookie Program as well as important dates for January. 

Initial Order
Didn’t place an Initial Order? Don’t worry, your troop can place a “Planned Order” with a local Cookie Cupboard near them. Check out pages 20-23 in the Troop Plan Book to learn more on how to place Planned Orders.

VIP
The GSOC Product Program team will contact troops who have earned this via email by January 8, 2026 with more details. 

Keep reading for more on your role. 

Your Troop Cookie Coordinator Checklist 

 Check off as you go to stay on track!
 Inform Girl Scout Families with: 

• Let caregivers know that Girls will receive a Cookie Program Packet in the mail in early January. The packet includes a Family Guide, Cookie Order card and more. 

• Plan a Family Meeting and invite caregivers and attach a copy of the Family Guide and Parent Responsibility Form 

• Ask all participating Caregivers to complete the Cookie Caregiver training   

• Collect Signed Parent Responsibility Form for each girl participating 

Important Upcoming Dates 

• 01/02/26 – Caregivers get access to Digital Cookie – Watch for Girl Registration email from email@email.girlscouts.org 

• 01/06/26 – Cookie Pre-order and online Program begin. The Cookie Finder Troop Link opens. 

• 01/08/26 – GSOC begins upload of Troop Banking information 

• 01/11/26 – GSOC Cookie Kickoff Event 

• 01/20/26 – Troop Cookie Coordinators run Booked Booth Sale reports to confirm booth assignments 

• 01/23-01/25 – Delivery and distribution from Initial Orders 

• 01/24/26 – GSOC Mega Delivery 

• 01/25/26 – Girl Delivery and In-Person Cookie Program begins! 

Hey TCC’s, it’s Cookie time! 

Now is the time to put everything from your family meetings to setting your troop goals into place. Get ready to have a great Cookie Program with your troop! 

Digital Cookie
The pre-order period has begun, is your Troop registered in Digital Cookie? Did you set the Troop Link Site to be published? No need to fret, you can register and go live with your troop link now up until the end of the Cookie Program. Check out the following resources on how to get your troop started in Digital Cookie. 

• Volunteer Registration/Login 

• Troop Site Links 

• Unlocking your account 

• Troop Cheers 

• Mobile App for Troops Video 

• Site Registration Tip Sheet for Girls/Caregivers 

• Site Registration Tutorial Video for Girls/Caregivers 

• Mobile App for Caregivers 

Initial Order
Did your troop place an Initial Order? Get ready to pick it up at your Service Unit’s own distribution or GSOC’s Mega Delivery on January 24, 2026.  

Didn’t place an Initial Order? Don’t worry, your troop can place a “Planned Order” with their local Cookie Cupboard. Check out pages 20-23 in the Troop Plan Book to learn more on how to place Planned Orders.

VIP
Troops that earned the VIP Cookie Pickup have been reached out to with instructions and opportunities to pick up their Cookies prior to Distribution. 

Cookie Chats
Join the Product Program Team for virtual Cookie Chats. Cookie Chats are scheduled in time with specific tasks that a Troop Cookie Coordinator will do in their role. Click this link to see the schedule and sign up today. 

Important Upcoming Dates 

• 01/20/26 – Troop Cookie Coordinators run Booked Booth Sale reports to confirm booth assignments 

• 01/23-01/25 – Delivery and distribution from Initial Orders 

• 01/24/26 – GSOC Mega Delivery 

• 01/25/26 – Girl Delivery and In-Person Cookie Program begins! 

Mega Delivery Information 

Important information for you and the drivers who are assisting you with Cookie pick-up and your walker/counter and loader volunteers for this Saturday’s mega delivery at Wild Rivers in Irvine.

MUST READ Troop Instructions & print dashboard sign for each vehicles helping with cookie pick-up!  Follow the directions on the Mega Pick-up map to enter and exit the mega delivery. If you use the wrong entrance or come the wrong direction, you will not be able to get into line.

• • • Mega Delivery Cookie Pick-Up Troop Dash Sign
    • Mega Delivery Cookie Pick-Up Troop Helper Dash Sign

Please make sure all vehicles are ready (seats are down, unnecessary items removed, etc.) to receive cookies BEFORE arriving at the mega delivery. Coming prepared will allow for a quicker pick-up.

Please remind your troop volunteers (loaders, walker/counter) who are coming in a separate car not being used to pick-up cookies, to follow the directions of the staff as to where to park when they arrive at the mega delivery. They should display the Troop Helper Dashboard Sign on their dashboard prior to entering the mega locations, and to arrive at the same time as their troop.

Please note, the Troop Helper Dashboard Sign is for troop vehicles carrying troop’s loader/counter volunteers only and not being loaded with cookies.  Cars being loaded with cookies should use the Troop dashboard sign.

January 25 Girl Delivery begins 

• Girls may begin distributing cookies and starting on January 25th 

January 28 Cookie Cupboards Open 

• Place a Planned Order in ABC Smart Cookies for additional product as needed.   

Please note:  The number of planned orders cupboards can accept and fulfill in a day will be limited for the health and safety of all volunteers.  The “preferred” date and timeframe you choose when placing your planned order are not guaranteed.  Wait for a confirmation from the cupboard manager that will include the confirmed date and time to pick-up your troop’s order. 

Mega Shortages – Troops should email their nearest cupboard to arrange a date and time to pick-up what they are missing as soon as possible.  Include “Mega Shortage”, Service Unit and Troop #” in the subject line and what they were missing (variety and # of cases) in the body of the email.

Mega Overages – If your troops picked up more cookies than they ordered at the mega, they have two options:

• • If your troop wants to keep the extra cookies: email customercare@girlscoutsoc.org, put “Mega Overage” in the subject line and the variety and # of extra cases received.  Council will make the transfer in ABC Smart Cookies.
  • If your troop wants to return the extra cookies: email your nearest cupboard, put “Mega Overage” in the subject line and the variety and # of extra cases received.  The Cupboard Manager will arrange a date and time for the cookies to be dropped off.

January 29 Cookie Cupboards Open (Troop Plan Book pages 20-23)

Place a Planned Order in ABC Smart Cookies for additional product as needed. See Cupboard Listing on the Volunteer Resource Page.

Cupboard Reminders:

• • The “preferred” date and timeframe you choose when placing your planned order are not guaranteed. Wait for a confirmation from the cupboard manager that will include the confirmed date and time to pick-up your troop’s order.
  • Please note: Do NOT change a planned order after it has been entered into ABC Smart Cookies.  The Cupboard Managers will never see the changes and will only hand out the product that is listed on the confirmation you received from the Cupboard.  Place a new planned order if you need additional cookies.  The cupboard managers will combine the orders, when possible, to eliminate an extra pickup for your TCC.  If you need less, let the Cupboard Manager know by replying to the cupboard confirmation.
  • Planned orders are placed by the CASE.
  • Ensure your Troop Cookie Coordinator’s information is listed on the Troop Information page in ABC Smart Cookies. This information is used to send order pick-up confirmations by the Cookie Cupboard Managers.
  • Troops cannot pick-up their planned orders until they receive a confirmation email from a Cookie Cupboard. Confirmations from the Cookie Cupboards will be sent within 24-48 hours of your pickup time.

Damaged Product

What is considered damage product?  Damage product is any of the following: damaged packaging, missing package from a case, empty package, or a customer return.  Complete the Damaged Product Report and contact a cupboard.  The Cupboard Manager will work on a date and time to exchange the damaged product.

Cookie Chats
Join the Product Program Team for virtual Cookie Chats. Cookie Chats are scheduled in time with specific tasks that a Troop Cookie Coordinator will do in their role. View Cookie Chats for the schedule and sign up today.

Important Upcoming Dates

• • 01/29/26 – Cookie Cupboards open
  • 02/06/26 – Cookie Booths Start
  • 02/26/26 – GSOC Cookie Swap Site opens
  • Now-March 15 – Collect cookie money and deposit frequently

February 7 Booth Sales Begin
Booth Sales begin this Friday! Please be sure that you are prepared for your cookie booth sales by havining all participating adults complete the Adult Booth Sale Training Quiz for this Cookie Program. This training is for all adults who will participate in supporting Girl Scouts at Cookie Booths. 

Booth Reminders: 

• • Booth Sale etiquette is key. Feel free to share on booth etiquette with your troop and any tips you may have. 

• • All booths must be entered into the ABC Smart Booth Scheduler. Have a booth location? Contact your Service Unit Booth Sale Coordinator to collaborate. 

• • Some cities require city permits. Service Unit Booth Sale Coordinators can help you locate those permits and more resources to help make your booths a success. 

Cookie Cupboard (Troop Plan Book pages 20-23):
Place a Planned Order in ABC Smart Cookies for additional product as needed.  See Cupboard listing on the Volunteer Resource Page or click HERE.   

Reminders: 

• • The “preferred” date and timeframe you choose when placing your planned order are not guaranteed.  Wait for a confirmation from the cupboard manager that will include the confirmed date and time to pick-up your troop’s order.   

• • Please note:  Do NOT change a planned order after it has been entered into ABC Smart Cookies.  The Cupboard Managers will never see the changes and will only hand out the product that is listed on the confirmation you received from the Cupboard.  Place a new planned order if you need additional cookies.  The cupboard managers will combine the orders, when possible, to eliminate an extra pickup for your TCC.  If you need less, let the Cupboard Manager know by replying to the cupboard confirmation.    

• • Planned orders are placed by the CASE.    

• • Ensure your Troop Cookie Coordinator’s information is listed on the Troop Information page in ABC Smart Cookies.  This information is used to send order pick-up confirmations by the Cookie Cupboard Managers.    

• • Troops cannot pick-up their planned orders until they receive a confirmation email from a Cookie Cupboard.  Confirmations from the Cookie Cupboards will be sent within 24-48 hours of your pickup time.  

 Damaged Product   

What is considered damage product?  Damage product is any of the following: damaged packaging, missing package from a case, empty package, or a customer return.  Complete the Damaged Product Report and contact a cupboard.  The Cupboard Manager will work on a date and time to exchange the damaged product.  

Cookie Chats
Join the Product Program Team for virtual Cookie Chats. Cookie Chats are scheduled in time with specific tasks that a Troop Cookie Coordinator will do in their role. Click this link to see the schedule and sign up today. 

Important Upcoming Dates 

• • 02/06/26 – Cookie Booths Start 

• • 02/26/26 – GSOC Cookie Swap Site opens 

• • Now-March 15 – Collect cookie money and deposit frequently 

Booth Reminders
Please remind Girl Scout Parent/Caregivers that they must go through the Service Unit Booth Sale Coordinator to schedule and participate at a booth site. Approval is required from your Service Unit Booth Sale Coordinator prior to participating at new booth sale locations including but not limited to retail establishments, parents who own their own business, sporting events, at schools and churches, parks, and drive thru booths. Please remind troops that you, the Troop Cookie Coordinator will support the troop by reserving available booth sale locations in ABC Smart Cookies. 

Please be sure that you are prepared for your cookie booth sales by having all participating adults complete the Adult Booth Sale Training and Quiz (available in English and Spanish). This module is for all adults who will support the Cookie Program at a Cookie Booth Sale; this includes the Troop Cookie Coordinator, Leaders, and any parents participating in cookie sales with their girl.   

Please note, there is a quiz at the end of the training and adults will need to record their name and troop number. Reports can be found on the Volunteer Resources page under the Troop Resources. Reports will be updated weekly.  

Please also review Booth Sale Etiquette with your troop as a kind reminder.  

Cookie Pitch
Do the Girl Scouts in your troop practice their Cookie Pitch? We have a simple card to help a Girl Scout remember their pitch. 

Damaged Product  

What is considered damage product?  Damage product is any of the following: damaged packaging, missing package from a case or an empty package.  Complete the Damaged Product Report and contact a cupboard.  The Cupboard Manager will work on a date and time to exchange the damage product. 

Cupboard Listing  

A full listing is up on the Volunteer Resource Page.  Check the Cupboard Listing frequently as dates and times of operations can change. 

Digital Cookie Direct Order Support 

If your troop finds they have a customer who is experiencing issues with their Direct Ship order please share the following link with their customer: Digital Cookie Support