Cookie News updates will begin prior to the Cookie Program and continue during and after the program.
The news will feature timely updates, reminders, and important announcements throughout the season tailored just for you.
To receive Cookie News directly in your inbox, be sure you’re opted in to receive emails from Girl Scouts of Orange County. Not sure if you’re subscribed? Contact Customer Care at customercare@girlscoutsoc.org.
Service Unit Cookie Manager News Volume 1 – 11/12/25
The Cookie Program is coming soon, its time to get ready with training and more!
Now is the perfect time to start your training. Make sure to complete the gsLearn part 1 training for your position before you join us for the in person Service Unit Cookie Manager training on November 18, 2026. You can sign up for the in person training by clicking HERE. At the training, we will go over information on your role as well as pass out the cookie packets for your troops.
Service Unit Plan Books will be available starting next week on GSCookiesetc.org/cookies on the password protected Volunteer Resource page on www.gscookiesetc.org/cookies
Upcoming tasks for your role:
❏ Take Service Unit Cookie Manager Part 1 training in gsLearn prior to the in person training
❏Plan to attend the in person Service Unit Cookie Manager training on November 18, 2026. Service Unit Cookie Managers will receive cookie packets for their troops at the in person training.
● A makeup training will be available virtually on 11/19/26.
● Service Unit Cookie Managers who attend the virtual makeup training must coordinate a time to pick up troop packets at the GSOC Council office.
Service Unit Cookie Manager News Volume 2 – 11/19/25
The Service Unit Plan Book is now available for Service Unit Cookie Managers. Please review this book now and during the Cookie Program. The book will guide you with tasks to complete as the Cookie Program progresses. Click HERE for the book and review the upcoming tasks below.
- Receive registration email from ABC Smart Cookies (noreply@abcsmartcookies.com)
- Create your account in ABC Smart Cookies
- Modify your user account
- Manage your delivery station only if you are doing your own Service Unit delivery,
- IMPORTANT! Do not change the Service Unit information with the Service Unit Rewards Coordinator’s information. Instead, please submit the Rewards Coordinator Contact form by clicking HERE.
- Verify the troops listed in ABC Smart Cookies belong to your Service Unit (girls will be uploaded into ABC Smart Cookies every Monday and Thursday by 4 pm)
- Submit a request to add any missing troop in ABC Smart Cookies to customercare@girlscoutsoc.org
- Set-up Troop Users and send registration emails to Troop Cookie Coordinators (only two Troop Cookie Coordinators per Troop).
Reminder: SUs will NOT be able to add, edit or delete girls or troops in ABC Smart Cookies. Remind troops to email CustomerCare@GirlScoutsOC.org with girl transfer requests.
December 1 and later
- Appoint Troop Cookie Coordinators & send welcome email using the SU Cookie Manager Email Templates. No more than two troop users per Troop.
- Support Troops in determining their Initial Order referring to Initial Order Support on page 16 of the Service Unit Plan book, the Initial Order Bonus Flyer, and 2025 Cookie Sales History report.
- Sort receipt booklets to distribute to troops right away. If you need any additional supplies, please contact us at CustomerCare@GirlScoutsOC.org
Service Unit Cookie Manager News Volume 3 – 11/26/25
The Service Unit Plan Book is now available for Service Unit Cookie Managers. Please review this book now and during the Cookie Program. The book will guide you with tasks to complete as the Cookie Program progresses. Click HERE for the book and review the upcoming tasks below.
Service Unit Cookie Managers should have completed the gsLearn Service Unit Cookie Manager Part 1 training as well as the in-person or virtual session. If you haven’t had a chance to finish one or both, not to worry! There’s still time. Just email customercare@girlscoutsoc.org and let us know you need the Cookie Manager training assigned to you. Additionally, the Product Program team will contact you with an option to take the second part of your training.
❏ Receive registration email from ABC Smart Cookies (noreply@abcsmartcookies.com)
❏ Create your account in ABC Smart Cookies
❏ Modify your user account
❏ Manage your delivery station only if you are doing your own Service Unit delivery
❏ IMPORTANT! Do not change the Service Unit information with the Service Unit Rewards Coordinator’s information. Instead, please submit the Rewards Coordinator Contact form by clicking HERE.
❏ Verify the troops listed in ABC Smart Cookies belong to your Service Unit (girls will be uploaded into ABC Smart Cookies every Monday and Thursday by 4 pm)
❏ Submit a request to edit your troop in ABC Smart Cookies by emailing customercare@girlscoutsoc.org
❏ Set-up Troop Users and send registration emails to Troop Cookie Coordinators (only two Troop Cookie Coordinators per Troop).
Reminder: SUs will NOT be able to add, edit or delete girls or troops in ABC Smart Cookies. Remind troops to email CustomerCare@GirlScoutsOC.org with girl transfer requests.
December 1 and later
❏ Appoint Troop Cookie Coordinators & send a welcome email using the SU Cookie Manager Email Templates. No more than two troop users per Troop.
❏ Support Troops in determining their Initial Order referring to Initial Order Support on page 16 of the Service Unit Plan book, the Initial Order Bonus Flyer, and 2025 Cookie Sales History report.
❏ Sort receipt booklets to distribute to troops right away. If you need any additional supplies, please contact us at CustomerCare@GirlScoutsOC.org