2024 Fall Product News: Service Unit Product Managers 

The Fall Product Program Begins Sunday, September 15, 2024! 

We are looking forward to an exciting, fun and easy Fall Product Program! To participate, Girl Scouts can register online beginning September 15th on the M2OS website. 

Did you know that sales from the Fall Product Program provides your troop with funds to pay for activities, events and supplies. Your troop will earn 12% of total Troop sales for every nut, chocolate, Care to Share, Magazine, BarkBox and Tervis tumbler sold in Troop proceeds. What a great way to get your troop up and running! 

Customers will have the opportunity to purchase a variety of products, including Care to Share donation items, online with the option of having their favorite Girl Scout deliver their products or having their order shipped directly to them (shipping and handling fees will apply). 

Make sure you are registered for the 2025 Membership Year so you don’t miss anything – including a Fall Mailing Packet sent to each registered Girl Scout. Register/Renew today! 

Check out these announcements on our Fall Product Sales website: 

• Review the Fall Program Girl Rewards and Patches to start setting goals with your Girl Scouts 

• Each year, every troop must File Your Troop Banking Form 

• Don’t do it alone, Create Your Troop Fall Product Team 

Find forms, links, blog posts and everything you need at gscookiesetc.org/fallproduct! 

And don’t forget to submit your Troop’s Order for Gluten-Free GS Cookies by October 14, 2024 

Welcome to our Fall Product Program and THANK YOU for volunteering!

SU Product Manager Quick Checklist

August – September

❏ Notify Troop Product Coordinators of training and create a TPC Roster
❏ Remind Troops to submit Troop Banking Form
❏ Recruit Service Unit Fall Product Team members.
❏ Select Service Unit Product Manager role selected in MyGS by September 7, 2024 (Service Unit Earned Cash Bonus requirement).  If role is not found, email CustomerCare@GirlScoutsOC.org
❏ Complete Service Unit Product Manager online training. You will receive an email from gsLearn about this training being ready for your review.  Remember, you will need to log into your MyGS account to access gsLearn for online trainings. Training starts August 26, 2024.
❏ Let us know if you have recruited volunteers to help you with the nut distribution and/or Girl Scout fall rewards and we will assign the appropriate online training. They will receive an email from gsLearn when their training is ready for them to review. Remember, they will need to log into their MyGS account to access gsLearn for online trainings.
❏ Complete SU Nut Distribution Day Request Form (1^st come, 1^st served for Saturday delivery requests).

Find forms, links, articles, and everything you need here on https://gscookiesetc.org/fallproduct/

Troop Training Packets

Troops will receive training materials (Troop Plan Book, Family Guide, and more) in the mail this week. Troops who did not receive a training packet in the mail can contact customercare@girlscoutsoc.org with “Fall Troop Mailing Packet” in the subject line and one will be sent to them. Troop Mailing packet resources are also available digitally on GSCookiesetc.org/fallproduct on the Resources page under the Fall Mailing Packets menu.

Girl Mailing

Girl Scouts will receive a Fall Product Packet containing a Family Guide, M2 Media flyer, and more in the mail prior to the beginning of the Fall Product Program on September 15.  Girl Scouts who have not receiving a packet by September 9th should contact customercare@girlscoutsoc.org with “Fall Product – Girl Packet” in the subject line and one will be sent to them.

Welcome to our Fall Product Program and THANK YOU for volunteering!

Training is live now in gsLearn and has been assigned to volunteers that hold the Service Unit Product Manager role for the 2024-2025 membership year.

Beginning September 9 and later (Service Unit Plan book page 4) M2OS Access

On September 9^th, you will receive an email with registration information for the M2 Operating System (M2OS).  Be sure to do the following:

• Add delivery station and reward delivery information.

• Enter appointed Troop Product Coordinator’s information.

• Create your avatar!

Service Unit Check List

❏ Remind Troop Product Coordinators to ensure they have their Troop training packet consisting of the Troop Plan Book, Family Guide, M2Media Flyer and Parent Responsibility form they received in the mail.  If Troop did not receive a training packet in the mail, please have them contact us by emailing customercare@girlscoutsoc.org with “Fall Product Troop Packet” in the subject line and one will be sent to them. 

❏ Appoint Troop Product Coordinator and send “Welcome” email using the template found on www.gscookiesetc.org/fallproduct/service-unit to Troop Product Coordinators. (No more than 2 per Troop).

❏ Enter Troop Product Coordinators into M2OS on September 9.

❏ Submit the Service Unit Fall Product Goals by September 15^th (Service Unit Plan book page 7)

❏ Complete SU Nut Distribution Day Request Form (1^st come, 1^st served for Saturday delivery requests) to let us know the location, date and time preferred for your Service Unit delivery. If you don’t yet have a location, please fill in your preferred date and time.

❏ Review the Service Unit Plan book page 10 for Delivery & Distribution information.

Based on your valuable feedback, the Entrepreneurship team is piloting a new approach to the Fall Product Program training this year. For 2024, the Troop Product Coordinator (TPC) training will be optional. Please note, this applies only to the Fall Program TPC training—all Cookie Program trainings will remain mandatory.

For those who wish to learn more about the 2024 Fall Product Program, the optional TPC Training will be available on gsLearn, supported by the Fall Troop Plan Book. All Troop Product Coordinators should still rely on the Fall Troop Plan Book as their primary guide.

All Service Unit Product Managers are supported by the Council to instruct TPCs who may need extra support to take training.

Reminder: Please follow-up with any TPCs who are not registered, screened, trained or need to submit their Troop Banking form. Do not forget to keep your TPC roster updated.

Do now:

• Continue to encourage troops and girl scouts to participate.  Remind parents and troops that this is a great way for troops to earn funds for their troop activities and girls can earn fun rewards and patches.  It also prepares troops, girls, and parents for the cookie program.  Here’s how!

• Troops – By participating in the fall product program, troops will know all their girls are officially registered for the membership year 2025, their troop banking information has been submitted, and it gives them time to ensure their Troop Cookie Coordinator is registered, role is chosen in their MyGS, and background screened prior to the start of the cookie program.

• Girls and Caregivers – Girls, with their parent’s support will get to practice designing their online store front, making their pitch online, their online marketing and customer service skills.  This gives the girls and their parents a small glimpse into will be a little better prepared for the cookie program.

• Beginning September 9 and later (Service Unit Plan book page 4) M2OS Access. Enter appointed Troop Product Coordinator information.

• Add/Update delivery station and reward delivery information in M2OS by Tuesday, September 24, 2024.  See page 5 of the Service Unit Plan Book.

• Remind Troops who are missing their Troop Banking form to complete and submit the form right away.

• Complete SU Nut Distribution Day Request Form (1^st come, 1^st served for Saturday delivery requests) by Tuesday, September 24, 2024.  This will let us know the location, date and time preferred for your Service Unit delivery and help the delivery agent to start preparing their delivery schedule. If you don’t yet have a location, please fill in your preferred date and time.

Avatar Party
Service Units can start planning Avatar Parties. Avatar Parties are a great way to increase participation and make sure Girl Scouts start the Fall Product Program off on the right track. Service Units should plan to have Avatar Parties starting September 15, 2024 when Girl Scouts can launch their Fall Product Program store sites in M2OS. Click HERE to learn more about Avatar Parties.

Service Units who hold an Avatar Party should make sure to take attendance of Girl Scouts who participate in the Avatar Parties. To reward Girl Scouts who try something new by attending an Avatar Party they will earn the Fall “Online” patch. Please send an attendance list of Girl Scouts to Council, and we will mail the patch with a certificate! Please send an email to nuts@girlscoutsoc.org with subject “Service Unit Avatar Party Participants”.

Welcome to our Fall Product Program and THANK YOU for volunteering!

Find answers quickly in your Service Unit Plan Book!

Now (Service Unit Plan Book page 4-6)  

• Remind Troop Product Coordinators that there is a online training that is optional located on the gsLearn dashboard in their MyGS account
• Appoint Troop Product Coordinators by confirming membership registration, background screening, and training has been completed and Troop Banking form is completed.
• Enter/ verify Troop Product Coordinators into M2OS
• New!  Enter your Service Unit Distributor and Rewards Coordinators into M2OS
• Let your coordinators know you added them to the system and they should receive a registration email from M2OS
• Delivery sites must be updated by September 25, 2024.

  Remind Troop Product Coordinators: 

• To complete the steps to be appointed.
• To send the parent email blast on September 15 through M2OS.
• The last day for Troops to receive credit for online orders is October 13, 2024.
• Girl Scout reward choices must be finalized in M2OS on October 15, 2024 9:00 PM.

Welcome to our Fall Product Program and THANK YOU for volunteering!

Find answers quickly in your Service Unit Plan Book!

The 2024 Fall Product Program is here! We thank you for volunteering as a Service Unit Product Manager!

Don’t wait to check out the SU Cash Bonus for your Service Unit. Encourage Troops in your Service Unit and you could earn a cash bonus! Remember it’s never too late for Troops to join the Fall Product Program.

Fun tip: You can encourage Troops to participate by letting them know how easy the Fall Product Program is. The perfect time to do this would be a meeting! You can even hold an Avatar party for the Girl Scouts in your Service Unit. Girl Scouts who participate in a Service Unit Avatar Party will earn a special Fall patch! After you have an Avatar party email the Entrepreneurship team at nuts@girlscoutsoc.org. Let us know how it went and who attended the party and we will send them a patch!

DO NOW:

• Encourage Girl Scouts and Troops to participate in the Fall Product Program to earn Troop Proceeds
• Enter your Product and Rewards delivery sites into M2OS by September 25, 2024. Let your coordinators know you added them to the system and they should receive a registration email from M2OS
• Review the Service Unit Cash Bonus
• Keep communication with Troop Product Coordinators for support

REMINDERS:

• Make sure Troops have completed the Troop Banking Form
• October 2, send Troop Reminders on page 7 of the Service Unit Plan Book
• October 3: Troop Bank Account information uploaded into M2OS by Council
• Last day for online orders: October 13, 2024

Welcome to our Fall Product Program and THANK YOU for volunteering!

The 2024 Fall Product Program is still going on! Thank you for volunteering as a Service Unit Product Manager and supporting Girl Scouts and the Troops in your Service Unit.

Remember to remind Troops about all the great benefits that Troops and Girl Scouts can gain by participating in the Fall Product Program. There are multiple ways for Troops and Service Units to earn new Bonus opportunities this year. Make sure to check out the Service Unit Cash Bonus and encourage Troops in your Service Unit to review the Fall Troop Bonus.

REMINDER: Troops participating in the Fall Product Program should complete their Troop Banking Form. To review the list of received Troop Banking forms, click HERE.

DO NOW:

• DUE NOW: Enter your Product and Rewards delivery sites into M2OS by September 25, 2024
  • Let your coordinators know you added them to the system, and they should receive a registration email from M2OS
• Review the Service Unit Cash Bonus
• Continue to encourage Girl Scouts and Troops to participate in the Fall Product Program to earn Troop Proceeds
• Keep communication with Troop Product Coordinators and offer support

UPCOMING REMINDERS:

• Make sure Troops have completed the Troop Banking Form
• October 2: send Troop Reminders on page 7 of the Service Unit Plan Book
• October 3: Troop Bank Account information uploaded into M2OS by Council
• Last day for online orders: October 13, 2024
• Last day for Girl Scouts to update reward choices: October 15 by 9:00 PM

Your continued support as Service Unit Product Manager is much appreciated! With your support, Troops and Girl Scouts are able to reach their goals.

The 2024 Fall Product Program is still going on! Although the program has started, remember to remind your Troops and the Girl Scouts in your Service unit that it isn’t too late to participate. The more troops and Girl Scouts that participate the more you can earn in the SU Cash Bonus!

REMINDER: Troops participating in the Fall Product Program should complete their Troop Banking Form. To review the list of received Troop Banking forms, click HERE.

DUE NOW:

Review page 7 in your Service Unit Plan Book, it’s time to send reminders to your Troops! Remind troops of the following:

• GSOC will upload troop banking form information into M2OS beginning October 3, 2024.
• The last day for online orders is Sunday, October 13, 2024.
• Girl reward choices are to be finalized by Girl Scouts in M2OS by 9:00 PM on Tuesday, October 15, 2024.
• Keep communication with Troop Product Coordinators and offer support

UPCOMING REMINDERS:

• Make sure Troops have completed the Troop Banking Form
• October 2: send Troop Reminders on page 7 of the Service Unit Plan Book
• October 3: Troop Bank Account information uploaded into M2OS by Council
• October 11 – Order Processing (pg 8 in the SU Plan Book)
• Last day for online orders: October 13, 2024
• Last day for Girl Scouts to update reward choices: October 15 by 9:00 PM

Thank you for participating in the Fall Product Program, we appreciate your help in supporting Troops and Girl Scouts during the Fall Product Program!

As the Fall Product Program comes to an end, let’s review some important end of program tasks and dates.

• • Product Delivery addresses have been confirmed in our system and will be shared with the delivery service team soon.
  • November 2-4: Delivery and Distribution of products
  • November 2-15: Girl Deliveries to customers
  • November 5: Troop Proceed refunds begin
  • November 7: Remind top Fall entrepreneurs to save the date for the Fall Reception at Council on November 7.
  • November 16: Remind Girl Scouts who earned the Embrace Possibility Luncheon on November 16 at Council with CEO, Dr. Vikki Shepp. ($1,500+ combined items reward)
  • December: OC Bucks emailed to the email of parent/guardians of Girl Scouts and Juliettes
  • GIRL REWARD UPDATE: Girl Rewards may arrive earlier than January. Service Unit Rewards representatives will be contacted with updates on the delivery.
  • January 13: Troop Final Rewards Adjustment form due
  • January 15: Service Unit Final Rewards Adjustments form due

Delivery of Fall product begins soon!

Fall Product Managers should have received a phone call from the delivery service team to confirm the product delivery day and time. Service Unit Product Managers should coordinate a day and time for Troop product distribution and pick up with Troop Product Coordinators.

Service Unit Product Managers should refer to page 10 in the Service Unit Plan Book to ensure all the necessary steps have been taken to have a successful distribution.

Important reminders:

• The Service Unit is responsible for all product signed for on the delivery ticket.
• If shorted any product at delivery, you must make appropriate corrections to the delivery ticket before signing and contact GSOC for instructions on how to replace the shortage.
• Sign the delivery ticket for the actual amount received.
• DO NOT distribute any product to Troops until the truck delivery is completed to your satisfaction and the truck has gone. Under no circumstances is the truck driver to load from the truck to people’s cars.
• Service Unit Product Managers should follow the outlined steps for Troop Distribution on page 10 of the Fall Troop Plan Book.

Dates to remember:

• November 2-4: Delivery and Distribution of products
• November 2-15: Girl Deliveries to customers
• November 5: Troop Proceed refunds begin
• November 7: Remind top Fall entrepreneurs to save the date for the Fall Reception at Council on November 7.
• November 16: Remind Girl Scouts who earned the Embrace Possibility Luncheon on November 16 at Council with CEO, Dr. Vikki Shepp. ($1,500+ combined items reward)
• December: OC Bucks emailed to the email of parent/guardians of Girl Scouts and Juliettes
• January 13: Troop Final Rewards Adjustment form due
• January 15: Service Unit Final Rewards Adjustments form due

*GIRL REWARD UPDATE: Girl Rewards may arrive earlier than January. Service Unit Rewards representatives will be contacted with updates on the delivery.