2023 Fall Product News: Service Unit Product Managers 

Please follow-up with any TPCs who are not registered, screened, trained or need to submit their Troop Banking form. Do not forget to keep your TPC roster updated.   

Do now: 

  • Continue to encourage troops and girls to participate.  This is a great way for troops to earn funds for their troop activities and girls to earn fun rewards and patches.  It also prepares troops, girls, and parents for the cookie program.  Here’s how! 
  • Troops – By participating in the fall product program, troops will know all their girls are officially registered for the membership year 2024, their troop banking information has been submitted, and it gives them time to ensure their Troop Cookie Coordinator is registered, role is chosen in their MyGS, and background screened prior to the start of the cookie program.  
  • Girls and parents – Girls, with their parent’s support will get to practice designing their online store front, making their pitch online, their online marketing and customer service skills.  This gives the girls and their parents a small glimpse into will be a little better prepared for the cookie program. 
  • Add/Update delivery station and reward delivery information in M2OS by Friday, September 29, 2023.  See page 5 of the Service Unit Plan Book. 
  • Remind Troops who are missing their Troop Banking form to complete and submit the form right away. 
  • Complete SU Nut Distribution Day Request Form (1st come, 1st served for Saturday delivery requests) by Friday, September 29, 2023.  This will let us know the location, date and time preferred for your Service Unit delivery and help the delivery agent to start preparing their delivery schedule. If you don’t yet have a location, please fill in your preferred date and time.  

Welcome to our Fall Product Program and THANK YOU for volunteering!

SU Product Manager Quick Checklist

August – September
Notify Troop Product Coordinators of training and create a TPC Roster

    • Remind Troops to submit Troop Banking Form
    • Review Service Unit Earned Cash Bonus with your Service Unit Team and make plans to earn $$$.
    • Recruit Service Unit Fall Product Team members.
    • Select Service Unit Product Manager role selected in MyGS by September 7, 2023 (Service Unit Earned Cash Bonus requirement).  If role is not found, email CustomerCare@GirlScoutsOC.org for assistance by October 1 and Service Unit will still complete this Service Unit Earned Cash Bonus requirement!
    • Complete Service Unit Product Manager online training. You will receive an email from gsLearn about this training being ready for your review.  Remember, you will need to log into your MyGS account to access gsLearn for online trainings.
    • Let us know if you have recruited volunteers to help you with the nut distribution and/or girl fall rewards and we will assign the appropriate online training. They will receive an email from gsLearn when their training is ready for them to review. Remember, they will need to log into their MyGS account to access gsLearn for online trainings.
    • Complete SU Nut Distribution Day Request Form (1st come, 1st served for Saturday delivery requests).

Find forms, links, articles, and everything you need at https://gscookiesetc.org/fallproduct/!

Troop Training Packets

Troops will receive training materials (Troop Plan Book, Family Guide, and more) in the mail this week. Troops who did not receive a training packet in the mail can contact customercare@girlscoutsoc.org with “Fall Product – Troop Packet” in the subject line and one will be sent to them.

Girl Mailing

Girls will receive a Fall Product Packet containing a Family Guide, M2 Media flyer, and more in the mail prior to the beginning of the Fall Product Program on September 17.  Girls not receiving a packet by September 14 should contact customercare@girlscoutsoc.org with “Fall Product – Girl Packet” in the subject line and one will be sent to them.

Welcome to our Fall Product Program and THANK YOU for volunteering!

September 6 and later (Service Unit Plan book page 4)  

M2OS Access

On September 9th, you will receive an email with registration information for the M2 Operating System (M2OS).  Be sure to do the following:

  • Add delivery station and reward delivery information.
  • Enter appointed Troop Product Coordinator’s information.
  • Create your avatar!

Service Unit Check List

  • Remind Troop Product Coordinators to ensure they have their Troop training packet consisting of the Troop Plan Book, Family Guide, M2Media Flyer and Parent Responsibility form they received in the mail.  If Troop did not receive a training packet in the mail, please have them contact us by emailing customercare@girlscoutsoc.org with “Fall Product Troop Packet” in the subject line and one will be sent to them. 
  • Appoint Troop Product Coordinators by confirming membership registration, background screening, and training has been completed and Troop Banking form is completed.  Send “Welcome” email using the template found on gscookiesetc.org/fallproduct/resources/ to the Troop Product Coordinator.  (No more than 2 per Troop)
  • Enter Troop Product Coordinators into M2OS on September 9.
  • Complete SU Nut Distribution Day Request Form (1st come, 1st served for Saturday delivery requests) to let us know the location, date and time preferred for your Service Unit delivery. If you don’t yet have a location, please fill in your preferred date and time.
  • Review the Service Unit Plan book page 10 for Delivery & Distribution information.