FAQ

Questions about Selling
Care To Share – Community Service Project
We Need More Nut & Snack Products
After The Sale
OC Bucks
More Information
Glossary of Terms

Questions about Selling

When can we start selling? GSOC girls may begin selling Fall Products on October 5, 2014. Each Council sets its own start date for the fall product & cookie sales. Girls may NOT distribute their order cards or ask for orders until our Council’s start date. Early selling is not acceptable and girls will lose credit for any sales made prior to the official start date.

Can Troops set quotas on how much my daughter should sell? No. Parents determine the number of products to order and are responsible for payment of all products received.

Do we pay for products in advance? No. Troops may not require payment from parents in advance. Payment is collected from customers at time of delivery and money should be turned in to the troop as soon as possible afterward.

Where can we sell?  Girls should observe council jurisdiction (by zip codes) when marketing products in person or online, with exceptions for close family members. Girl Scouts in southern California councils may market products at parent/guardian’s immediate workplace even if outside their Council jurisdiction, if permitted by their employer. 

Can parent/daughter teams sell Fall Products?  Yes!  They can make direct sales door to door, at their work place, knitting circle, Bunco group, etc.

Can my daughter & I set up a Girl Scout stand in front of our house? Yes! Fall Product Stands are permitted on a girl’s OC residence for the entire Fall Product program period with parental supervision and as their city and/or home owners’ associations permit.

Can girls sell online?  Girls may market their sale to family & friends on the internet using the vendor website (QSP/Nuts Online Program) providing they sign the Girl Scout Internet Safety Pledge and follow all Girl Scout safety guidelines. Check with your Leader for more details.

Where do I get the Girl Scout Internet Safety Pledge?  It can be found here.

What is a rolling sale?  Putting nut products in a wagon and doing direct sales to customers in residential areas.  Girls require adult guidance for these efforts.  It is not really a “booth sale” because you are not setting up a booth display in one location or at a shopping center requiring permission.

What is a Walkabout? When Girl Scouts work together to map out then walk a neighborhood selling nuts or magazines door-to-door in a residential area. Girls require adult guidance for these efforts.  It is not really a “booth sale” because you are not setting up a booth display in one location or at a shopping center requiring permission.

What is a Caravan? Older Girl Scouts  (Cadette, Senior & Ambassador Troops) go door-to-door with a buddy in a residential area while the supervising adults follow in a car with the nuts. Girls require adult guidance for these efforts.  It is not really a “booth sale” because you are not setting up a booth display in one location or at a shopping center requiring permission.

Can I have a rolling sale/Walkabout/Caravan in a shopping center, park or other public area?  No.  In order to maintain good relationships with property managers, stores and to be fair, only booth sales are allowed in non-residential areas. All booth sales must be coordinated through your Service Unit Booth Sale Coordinator.

Can we do a rolling sale/Walkabout/Caravan as a Troop at one of our meetings?  Yes!  What a fun outing for your troop and a great way to help girls reach their goals!

Can we do a rolling sale as a family?  Yes!  Girl Scouts embraces family involvement.

What is a booth sale? A booth sale is a nut stand placed in front of a business, on a street corner or in any public space. Only Service Unit Booth Sale Coordinators may arrange for booth sale locations and assign troops. They secure the sites by working with the property managers and stores to ensure permission and insurance requirements are met.

Can I have a booth sale on a street corner? Yes, but only if the location is safe for girls and customer vehicles and if the Service Unit Booth Sale Coordinator has verified that the city will allow this.

Can parent/daughter teams run a booth sale at a shopping center?  Yes! Parent/daughter teams may run a booth sale for their troop provided it is reserved by the Troop Product Manager through the Service Unit Booth Sale Coordinator. Allow for time between shifts for rest and meal breaks. Parents must be trained and safety briefed by Troop Product Manager or Troop Leader before they assist their daughter with booth sales. Troop Product Manager & parent must determine in advance if the products being sold are to be girl additional sales where the family is responsible for all product taken or troop booth sale units which can be returned to the troop.  If determined they are troop booth sale units, then parent must be a Responsible Adult.

Can I bring another Girl Scout with me to our parent/daughter booth sale?  Unfortunately no, anything beyond one parent/girl booth sale is a troop activity and must meet safety guidelines requiring two screened & briefed Responsible Adults.

Do I need permission slips for booth sales?  Yes!  Permission slips are required for all troop activities even for your own daughter just like at a father/daughter dance or any troop function. Permission slips are also required for parent/girl booth sales.

May we have a donation jar at our Booth Sale? No. Girls/Troops may not have donation jars at Booth Sales because we have permits to sell nuts & snacks, not to solicit donations.  A “Care to Share” jar that is collecting $6 from each customer and then providing them with a Care to Share receipt is fine. For safety, a Care to Share jar should not contain cash, but a symbolic item for each purchase instead.  If a customer says “keep the change” girls may accept it, but they should never solicit monetary donations.

Our Service Unit doesn’t have any booth sale locations remaining.  Can I go somewhere else?  Yes, but you must contact your Service Unit Booth Sale Coordinator who will connect with neighboring service units to reserve open booth sale slots for you.

We need to cancel a booth sale due to illness.  What do we do?  Call your Service Unit Booth Sale Coordinator right away so another troop can have your spot.

Can I take product and to sell at work or to my Bunco group?  Yes!

Does my daughter get credit for product sold at booth sales?  Yes!  Check with your Leader to see what level of recognitions your daughter has achieved so far.

Care To Share – Community Service Project

What is Care To Share? Care to Share is a Girl Scout community service project which allows girls the opportunity to sell virtual “Care to Share” nut/snack items and magazine vouchers that are distributed to our nation’s soldiers and local food banks. What a great way to help your Girl Scout Troop, Council and community!

How do girls sell Care To Share donations? Selling Care to Share is easy. Girls ask every customer if they’d like to participate in the Care To Share program. Girls collect $6.00 for each order and provide the customer with a Care To Share receipt. Customers do not choose the product or organization and troops do not receive these virtual items. Girls record this sale on their order cards and/or notify their troop. The Council delivers the products and vouchers to the organizations.

Can our Troop sell Care To Share at our Booth Sale? Yes! It’s easy to sell Care to Share everywhere. You can sell Care to Share donations at booth sales, rolling sales, during order taking and as part of door-to-door direct sales. Money for Care to Share is collected at the time of order/purchase. Customers receive a receipt instead of product.

May we have a Care to Share donation jar at our Booth Sale? Yes.  A “Care to Share” jar that is collecting $6 from each customer and then providing them with a Care to Share receipt is fine. For safety, a Care to Share jar should not contain cash, but a symbolic item for each purchase instead.  Girls/Troops may not have donation jars at Booth Sales because we have permits to sell nut and snacks, not solicit donations. If a customer says “keep the change” girls may accept it, but they should never solicit monetary donations.

Are Care to Share purchases tax deductible? Yes! The customer does not receive the Girl Scout product and does not benefit directly from paying for them so the purchase price is a charitable contribution.

Can our Troop choose another organization for Care To Share? Yes, but you will need to order and deliver the products as a troop. Magazine vouchers are virtual Care to Share only. Girls earn credit towards the Care to Share patch from virtual Care to Share sales only.

What do girls need to do to get a Care To Share patch? Girls who sell 6+ virtual nut items and/or magazine vouchers as a Care To Share donation will earn the Care To Share patch.

Where do I get Care To Share receipts? Care to Share receipts are available on the Resources & Forms page for you to download and print.

We Need More Nut & Snack Products!

Where can I get more products to sell?  Girls/parents should contact their Leaders.  Troops usually have some inventory on hand.  Troops needing additional nut products can contact one of our volunteer cupboards at least 24 hours in advance.  See your Troop Plan book for details.

Can Troops get individual cans of nuts at the cupboard?  Yes!  Nut items are ordered and sold by the product unit.  You do not need to take product in case lots. 

We’ve sold all of our nuts but we have another booth sale scheduled.  What do we do?  Contact a cupboard for more nuts and/or sell virtual Care To Share donations.

Can Troops return nuts to the cupboard?  No.  Food products are not returnable or exchangeable.  Only damaged products may be exchanged at a cupboard. 

I just found out that my daughter is only a few cans away from the next recognition.  Can I buy some more cans so she can earn it?  Yes if it’s before the end of the sale.  Contact your Troop Leader and/or Troop Product Manager for more products.  It’s a good idea for your daughter to keep track of her progress throughout the sale so she can celebrate reaching her goal!

After The Sale

Can we sell Fall Product after the sale ends?  Yes.  Money and paperwork is due to Troop Leaders on November 9 and cupboards close, but troops/girls that still have nut products may continue to sell until they have emptied their inventory.

Can we have a booth sale in a shopping center after the sale ends?  Maybe.  It depends upon several factors including when our business permits expire for your city.  Contact your Service Unit Booth Sale Coordinator or the Council if you are interested in booth sales after the fall sale ends.

 OC Bucks

What are OC Bucks?  OC Bucks is a girl recognition item earned for selling Girl Scout fall products.  It is good for a year, expiring on April 30, 2016 and can be used only with the Girl Scouts of Orange County.

OC Bucks Frequently Asked Questions
OC Bucks Reimbursement form

How can OC Bucks be used?  OC Bucks may be used to pay for:

  • Items purchased in the Council Shop in Irvine
  • Girl Scout resident or day camp (Council, Association or Service Unit sponsored)
  • GSOC, Service Unit or Association events
  • Approved Troop Travel (see Troop Travel packet for specific details)
  • Girl Scout destinations
  • Gold Award expenses
  • Girl Scout Lifetime Membership submitted to Council office by September 1st (Ambassadors Girl Scouts who are graduating high school only)

How do girls redeem OC Bucks?

  • At the Council Shop – girls submit their card at time of purchase.
  • For fax, email or mail-in Shop purchases – girls submit their card serial number in the credit card section of the order form. OC Bucks cannot be used online.
  • For Council Resident Camp, Day Camp or Events – girls submit their card serial number in the credit card section of the registration/payment form or if registration was paid in full online, girls submit to Council a completed Cookie Dough/OC Bucks Reimbursement form with a copy of their registration confirmation.
  • For Association or Service Unit Events (local community) – girls submit their card serial number with their registration & signed permission slip to the Event Coordinator or Troop Leader as noted on the event flyer.
  • For Approved Troop Travel – girls submit their card serial number to their Troop Leader.
  • For Girl Scout destinations – girls submit their card serial number to Council with a completed Cookie Dough/OC Bucks Reimbursement form and a copy of their destination registration confirmation.
  • For Gold Award expenses– girls submit their card serial number to their Troop Leader with receipts and explanations of what each purchase was for and how it related to their Gold Award.
  • For Girl Scout Lifetime Membership – Girl Scouts graduating high school submit their card serial number with their signed membership registration form and a check for the balance of the lifetime membership payment to the Council office by September 1.

Can a Troop Use a Girl’s OC Bucks?  No.  OC Bucks belong to individual girls, not a troop or group, so each girl makes individual choices on how to use it.  Troop/groups already benefit from the proceeds of each can of nuts or magazine subscription sold.  If a Troop/group has asked girls to contribute individual funds towards approved troop travel (as defined in the Troop Travel packet) girls may pay with their OC Bucks rather than check or cash.

What qualifies as Approved Troop Travel?  Troop travel of 150 miles or more (300+ miles round trip) qualifies as a usage for OC Bucks providing the trip has been approved by the Service Unit Manager (as specified in the Troop Travel packet). Girls submit OC Bucks as payment for qualified troop travel to their Troop Leader.

How do Troops get their Travel Approved?  Troops contemplating travel of 150 miles or more (300+ miles round trip) must request permission on the Troop Travel Form (see Troop Travel Packet on the Volunteer Network).  For trips 150-300 miles (600 miles round trip), Leaders must submit the form to their Service Unit Manager at least 6 weeks in advance.  For trips over 300 miles (600 miles round trip) within the state of California, Leaders must submit the form to their Service Unit Manager 6 months in advance.  For trips outside California, but within the continental US, submit the form 1 year in advance and for trips outside the continental US, submit the form 2 years in advance.

How does an Association, Service Unit or Troop Treasurer get reimbursed for OC Bucks received from girls?  Associations, Service Units and Troop Treasurers complete the Cookie Dough/OC Bucks Reimbursement form. Please include a copy of the event flyer, approved Troop Travel form, or receipts with explanations of what each purchase was for and how it related to their Gold Award with the reimbursement form and attach girl’s OC Bucks serial number. OC Bucks must be redeemed prior to their expiration date (regardless of the date of event or travel).

How can I use Cookie Dough to pay for Weekend Camp or an Event?  If you plan on using OC Bucks for Weekend Camp or for any other Council Sponsored event where registration is offered on our web pages, we recommend that you pay in full on the web page.  That way you will be sure to be registered even if the event fills up.  Then, send in your OC Bucks along with a copy of the receipt you printed out when you registered.  You will be reimbursed for the amount of OC Bucks that is being applied to your registration after participating in the program.  OC Bucks will not be reimbursed for non-attendance.

What about Resident Camp? You can register for Resident Camp online with a deposit.  Then send in your OC Bucks with the balance due and it will be applied to your invoiced amount.

What if I cannot pay for the entire amount and really want to use my OC Bucks up front?  Please e-mail our registration desk at RegistrationHelp@girlscouts.org to arrange this payment.

What if I have enough OC Bucks to pay for my entire Weekend Camp or Event?  Please e-mail our registration desk at RegistrationHelp@girlscouts.org to arrange this payment.

Can OC Bucks be used for an event that will happen after the OC Bucks expire? Yes, as long as a girl registers for the event prior to the expiration of the OC Bucks and also sends a copy of the receipt with the OC Bucks prior to the expiration.

Does a participant have to wait until the event is over to get reimbursed for OC Bucks that expired prior but was used for registration during its availability? Yes, however if we have to cancel the event we will issue new OC Bucks with expiration dates in the next cycle.

Can OC Bucks received after an event be used for reimbursement of the event?  No, OC Bucks can only be used if a girl registers for an event prior to the expiration of the OC Bucks and she sends to Council the OC Bucks card with a copy of the receipt prior to the expiration of the OC Bucks.

More Information

I have more questions.  Who can I contact?  Girls & parents should contact their Troop Product Manager and/or Leaders for more information.  Troop volunteers will find more answers in the Troop Plan Book and can contact their Service Unit Product Manager for help. You will also find more information on our Website: www.GirlScoutsOC.org.

Glossary of Terms

Ashdon Farms – nut and candy vendor.

Cupboard—a place where additional product is made available for troops.  All cupboards are run by volunteers.

Damaged Product Report—form used to report damaged product.

Delinquency Report—form used to report someone who is delinquent in paying for product.

Family Guide—informational guide and responsibility form given to parents/guardians of all Girl Scouts participating in the product program.

OC Bucks—a card worth a certain dollar amount that can be used for any Girl Scouts of Orange County Resident or Day Camp, GSOC, Service Unit or Association event, approved Troop/Group travel, for items purchased at the Girl Scout Shop in Irvine, or for Gold Award expenses.

Parent Responsibility Form— form parents/guardians must complete giving their Girl Scout permission to participate in the product program.

QSP—magazine and book vendor.

Responsible Adult—a volunteer appointed and briefed by the leaders.  Must be a registered adult Girl Scout who has completed the Volunteer Application and screening process.

Safety Activity Checkpoints—Guide for planning and implementation of specific activities.  They represent the basic minimums to follow; they are not all-inclusive.  They are the extensions of the basic safety guidelines and program standards and are also starting points for investigating resources with more in-depth information.

SU – abbreviation for Service Unit

SUPM—abbreviation for Service Unit Product Manager, a volunteer who manages the product program for a service unit.

TPM—abbreviation for Troop Product Manager, the volunteer who manages the product program for a troop/group.

Troop Plan Book—instruction booklet that explains the nuts and bolts of the Fall Product Program.

Nut-E – online system used to manage the Fall Product Program.

VN – abbreviation for Volunteer Network (see definition below).

Volunteer Position Description and Agreement form—position description signed by the volunteer.

Volunteer Application with Background Screening—form all volunteers must have on file at the Girl Scout Council in order to work with girls and handle money.  Available on the Volunteer Network.

Volunteer Essentials—GSUSA handbook for all volunteers.  Available on the Volunteer Network.

Volunteer Network (VN)—password protected website where forms and other information regarding the Fall Product Program can be found.  The Volunteer Network can be found on GSOC’s website (www.GirlScoutsOC.org).