To ensure that girls in your troop are able to participate in the 2020 Cookie Program, please ask your Troop Leaders to log into MyGS and check your troop roster for accuracy. Beginning in December, ABC Smart Cookies, our cookie software, will be uploaded on a weekly basis with all registered troop girls from our Girl Scout Membership database. To check that all of the girls in your troop are listed in ABC Smart Cookies, access the Troop Roster under My Troop in ABC Smart Cookies.
If girls are missing in ABC Smart Cookies, please complete the following steps to ensure that all of your troop girls are registered:
- Work with troop parents and leaders to ensure registrations are submitted in MyGS.
- Submit transfer requests to CustomerCare@GirlScoutsOC.org for girls who have transferred into your troop or for girls who are no longer participating with your troop. Be sure to put “Cookie-Girl Transfer” in the subject line of your email.
- If a girl’s name does not show up in ABC Smart Cookies one week after she has registered, please contact Customer Care at CustomerCare@GirlScoutsOC.org. Be sure to put “Cookie-Girl Missing” in the subject line. They will check to see if the girl’s registration was completed.
- Troops will NOT be able to add, edit, or delete girls in ABC Smart Cookies.