How to Determine Your Troop’s Cookie Order

The Girl Scout Cookie Program will begin on Sunday, January 26, 2020. The only way to have cookies the first day of the Cookie Program is to place an Initial Order no later than 11:59pm on January 7, 2020. Additionally, troops who place their Initial Orders by December 17, 2019 will receive a special Cookie Entrepreneur Patch Pin for placing their orders early!

Troops who participated in the Cookie Program previously should review troop records sales history (or see the 2019 Cookie Sales History Report) to help determine their Initial Order. New troops may want to base their Initial Order on the average number of packages sold by girl at each level in 2019. Click here to view more information about determining your Initial Order and the Initial Order Bonus.

Tips for Troops!

Be ready to participate in our 2020 Girl Scout Cookie Program! See below for some Tips for Troops or click here for a printable flyer.

  1. Ensure all Girl Scouts are registered for 2020.
    • Check your Girl Roster in the Volunteer Toolkit.
    • If any girl is not showing up, determine if she needs to register, renew or complete a transfer request. Email for assistance.
  2. Recruit a Cookie Team of adult volunteers.
    • Refer to our flyer for ideas on how to divide up the tasks.
    • Don’t do it all yourself.
  3. Ensure your Cookie Team is ready for training!
    • Check to see if adult volunteers are registered with a current background screening on file.
    • Volunteers should register for classroom training or set-up an ID and password for GSOCLearning site to complete training online.
  4. Submit Troop Banking form.
  5. Set Goals with Girls!
    • What do your girls want to learn this year? Who do they want to help? Where would they like to go?
    • Once your girls have set goals, you can determine how much money is needed to fund their plans…that’s your troop’s cookie goal!
  6. Be in the know!

Get Your Girls Registered Now!

To ensure that girls in your troop are able to participate in the 2020 Cookie Program, please ask your Troop Leaders to log into MyGS and check your troop roster for accuracy. Beginning in December, ABC Smart Cookies, our cookie software, will be uploaded on a weekly basis with all registered troop girls from our Girl Scout Membership database. To check that all of the girls in your troop are listed in ABC Smart Cookies, access the Troop Roster under My Troop in ABC Smart Cookies.

If girls are missing in ABC Smart Cookies, please complete the following steps to ensure that all of your troop girls are registered:

  • Work with troop parents and leaders to ensure registrations are submitted in MyGS.
  • Submit transfer requests to for girls who have transferred into your troop or for girls who are no longer participating with your troop. Be sure to put “Cookie-Girl Transfer” in the subject line of your email.
  • If a girl’s name does not show up in ABC Smart Cookies one week after she has registered, please contact Customer Care at Be sure to put “Cookie-Girl Missing” in the subject line. They will check to see if the girl’s registration was completed.
  • Troops will NOT be able to add, edit, or delete girls in ABC Smart Cookies.

How to Invite Parents to Help!

Have you asked your Girl Scouts families for help? Seems like no one is reading your emails? Try these five techniques for getting more adult involvement:

  1.  Ask in a positive, upbeat way! Showcase the fun side of each volunteer opportunity. Girl Scouts welcomes family helpers!
  2. Invite parents to a briefing to explain their role! Find fun opportunities for parents to engage in the Girl Scout experience for a day or more!
  3. Match talents to tasks! A mom who is good with numbers will enjoy being a Troop Treasurer, a dad with a sales background could be a great Troop Cookie Coordinator, and a grandparent might be willing to be your emergency contact during an outing.
  4. Divide jobs into smaller tasks! Now is the time to recruit a Troop Cookie Support Team where one person does the online computer tasks, another picks up more cookies at cupboards, and a third person tracks cookies and money.
  5. Say Thank You! Recognize individual efforts with a Girl Scout ceremony where girls can present adults with a Girl Scout pin and a handmade card.

Girl Scout roles such as snack provider or badge helper are supervised by the Leadership Team and have no special requirements. Roles involving girl supervision or money management require adults to become official volunteers and completing a background screening. See your Volunteer Essentials Handbook for more helpful ideas!

TCC Training is Available Today!

Troop Cookie Coordinator Training for the 2020 Cookie Program will be available from November 20, 2019 to March 8, 2020.

Click here for the online training and here for to sign up for an in-person training. This training is required for all Troop Cookie Coordinators. If this is your first time volunteering as the Troop Cooking Coordinator, we highly recommend attending the in-person training.

New this year, we will be offering a special in-person training for new Troop Cookie Coordinators on Tuesday, December 3, 2019 at Council HQ in Irvine from 7-9pm. Click here to register.

Troop Initial Order Bonus

The Girl Scout Cookie Program will begin on Sunday, January 26, 2020. The only way to have cookies the first day of the cookie program is to place an initial order no later than 11:59pm on Tuesday, January 7, 2020. Be a Smart Cookie and get your order in on time! Each troop will earn a Hip Bag and a Stellar Seller Kit! Also, troops will earn eligibility to participate in Case Exchange Day!

To qualify, the following must be completed by January 7, 2020:

Initial Order Bonus troops will have the option to participate in a special Case Exchange Day. So if the variety mix isn’t just right, Initial Order Bonus troops can exchange full cases for a different variety. So if you accidentally order too many Shortbread, you can swap them for Thin Mints! More information about Case Exchange day coming soon!

Click here to see the 2020 Cookie Program Initial Order Bonus Flyer for all the details.

NEW! Early Initial Order Reward!

Troops who commit their Initial Order by 11:59pm on Tuesday, December 17, 2019 will earn a special Cookie Entrepreneur Patch Pin for every girl member registered in ABC Smart Cookies! We are offering this Early Initial Order Reward to encourage troops to commit their Initial Order in December, so they may enjoy the holidays with family and friends.

Troops will receive their Cookie Entrepreneur Patch Pins at their Initial Order pick-up in January so they may proudly wear them during the 2020 Cookie Program. Click here for more information! 

Create your Troop Cookie Support Team!

Now is the time to recruit your Troop Cookie Team to support your girls in running their Girl Scout cookie business!

Volunteers must complete the membership registration/renewal process and select/renew their role and complete the background screening process in order to supervise girls and/or handle money or cookies.

Troop Cookie Coordinator (December 2019 – May 2020)
Trains parents, girls, and Cookie Support Team, manages the cookie software, receives & distributes cookies to families, collects money & makes deposits, signs up troop for booth sales, receives & distributes recognition to girls. Must have Excel software and be able to use spreadsheets. Training will be available online and in-person in December.

Initial Order Pick-Up (January 25-28, 2020)
Picks up & signs for initial cookie order from Service Unit distributor receives training from Troop Cookie Coordinator.

Cookie Distributor (January 25-28, 2020)
Assists Troop Cookie Coordinator to distribute cookies to parents & girls, helps keep track using receipts & T-2 Excel spreadsheet.

Cookie Pick-Up (January 30-March 8, 2020)
Picks up & signs for cookies from a cookie warehouse, cupboard or jar for Troop Cookie
Coordinator. Receives training from Troop Cookie Coordinator.

Booth Sale Helpers (February 14-March 8, 2020)
Supervises girls & money at a cookie booth sale. Must complete Online Booth Sale Training.

For more information about these exciting volunteer opportunities, please contact your Girl Scout Troop leadership team. Click here to view the flyer.